Highly proactive person with 10 years of experience in the Restaurant industry. Background includes sales, management and customer service in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Restaurant Manager
Full House Bar And Grill
11.2022 - 02.2024
Improved overall customer satisfaction by implementing new service standards and staff training.
Managed daily operations including; Hiring and training staff, creating flyers, guest experience, stock, ordering from distributors, booking parties and large reservations, booking and hosting entertainment, serving tables, bartending and picking up any work left undone.
Reduced staff turnover rate with effective leadership, and scheduling.
Creating Cocktail and Food Menus
Creating and Maintaining Business Relations, including Chamber Of Commerce meetings.
Managing Social Media, the company website, and all online platforms.
Server
The Hub
07.2022 - 12.2022
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Teamwork
Support Worker
Community Living Stratford And Area
11.2021 - 07.2022
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Create detailed Reports daily.
Respect Confidentiality.
Education
Bachelor of Arts - Sociology
Laurentian University
Greater Sudbury, ON
06.2030
Skills
Operations Management
Recruitment
Customer Engagement
Schedule Coordination
Social Media
Multitasking
Volunteer
Gardening with the Local Community Food Center
Peer Advocacy with Seneca College
Child Welfare Political Action Committee
BIA Marketing Subcommittee
Timeline
Restaurant Manager
Full House Bar And Grill
11.2022 - 02.2024
Server
The Hub
07.2022 - 12.2022
Support Worker
Community Living Stratford And Area
11.2021 - 07.2022
Bachelor of Arts - Sociology
Laurentian University
Similar Profiles
Halle NicoletHalle Nicolet
Bartender at Full House Bar & GrillBartender at Full House Bar & Grill