Paige Fockler
Los Angeles
Summary
Systems-driven Business Operations Professional with 10+ years of experience optimizing workflows, coordinating cross-functional operations, and building scalable processes across finance, HR, marketing, training, and production environments.
Proven ability to manage high-volume task execution, streamline systems, and support organizational efficiency in fast-paced settings. Thrive in structured, task-oriented roles that require organization, precision, and operational oversight.
Overview
11
11
years of professional experience
Work History
Operations Manager
Organized by Ellis
Los Angeles, CA
01.2024 - Current
- Oversee day-to-day business operations across finance, HR administration, marketing, client services, and project coordination.
- Manage bookkeeping and payroll using QuickBooks Accounting and QuickBooks Workforce.
- Develop and implement streamlined workflows to improve scheduling, proposals, invoicing, and project execution.
- Create and maintain SOPs to enhance operational consistency and scalability.
- Utilize Basecamp, Dubsado, Slack, Airtable, Mailchimp, Google Workspace, and related systems to manage internal operations.
- Developed and implemented training programs to improve staff performance and knowledge retention.
- Oversaw inventory management processes, ensuring accurate stock levels and timely replenishment.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Executive Assistant
Organized by Ellis
Los Angeles, CA
10.2022 - 12.2023
- Oversee day-to-day business operations across finance, HR administration, marketing, client services, and project coordination.
- Manage bookkeeping and payroll using QuickBooks Accounting and QuickBooks Workforce.
- Develop and implement streamlined workflows to improve scheduling, proposals, invoicing, and project execution.
- Utilize Basecamp, Dubsado, Slack, Airtable, Mailchimp, Google Workspace, and related systems to manage internal operations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and implemented office procedures that enhanced operational efficiency and improved workflow.
- Analyzed departmental processes to identify areas for improvement, driving strategic enhancements across functions.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Professional Organizer
Organized by Ellis
Los Angeles, CA
08.2021 - 09.2022
- Developed customized organization systems tailored to client needs and preferences.
- Conducted thorough assessments to identify areas for improvement in home and office environments.
- Streamlined decluttering processes, enhancing efficiency and client satisfaction.
- Trained clients on maintenance strategies to sustain organized spaces post-project completion.
- Collaborated with clients to design functional layouts that maximize space utilization and accessibility.
- Assisted elderly clients with downsizing and transitioning into smaller living spaces while retaining essential belongings.
- Collaborated with other professionals, such as interior designers and contractors, for seamless project completion.
Assistant Operations Manager
Salt & Straw
04.2017 - 03.2020
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Managed invoicing, vendor communication, and operational documentation.
- Optimized scheduling systems to improve labor allocation and minimize overtime costs.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Fostered culture of continuous improvement through employee training programs.
Corporate Trainer
Hard Rock Cafe
New York, NY
09.2014 - 03.2017
- Traveled internationally to support new restaurant openings and operational rollouts.
- Designed and implemented training programs focused on company systems and operational procedures.
- Collaborated with management to create engaging onboarding processes for new hires.
- Monitored training effectiveness, utilizing participant feedback for continuous improvement initiatives.
- Facilitated workshops on customer service excellence, enhancing team communication skills.
- Enhanced corporate culture by conducting team-building activities and workshops.
Education
Theater Arts
Tarrant County College
Fort Worth, TXInterior Design
New York Institute of Art And Design
New York01-2022
Skills
- Workflow & Process Optimization
- Business Operations Management
- Cross-Functional Coordination
- Payroll & Financial Administration
- HR Support & Employee Onboarding
- Project & Schedule Management
- Training & Process Implementation
- Marketing Operations Support
- Systems & Platform Management
- Employee relations and conflict resolution
- Inventory management
Timeline
Operations Manager
Organized by Ellis
01.2024 - Current
Executive Assistant
Organized by Ellis
10.2022 - 12.2023
Professional Organizer
Organized by Ellis
08.2021 - 09.2022
Assistant Operations Manager
Salt & Straw
04.2017 - 03.2020
Corporate Trainer
Hard Rock Cafe
09.2014 - 03.2017
Theater Arts
Tarrant County College
Interior Design
New York Institute of Art And Design