Paige Docherty
Oshawa
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Paris Jewellers
05.2023 - Current
- Developed strong relationships with store managers to secure prime merchandising locations for increased visibility.
- Worked to build relationships with customers and built potential for additional sales.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
Bartender
Kelsey's Roadhouse
02.2021 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Education
Associate of Arts - Journalism And Mass Communication
Durham College
Oshawa, ON06-2020
Skills
- Customer relationship building
- Sales strategy development
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
Languages
English
Certification
- Eyelash Extension Certification – Various Accredited Beauty Schools.
Timeline
Brand Ambassador
Paris Jewellers
05.2023 - Current
Bartender
Kelsey's Roadhouse
02.2021 - 07.2023
Associate of Arts - Journalism And Mass Communication
Durham College
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