Motivated university student with strong customer service experience, excellent communication skills, and a proven ability to thrive in fast‑paced environments.
Overview
5
5
years of professional experience
Work History
Ice Cream Server
Emma Lea Farms
Delta, Canada
06.2021 - Current
Serve customers in a high‑volume ice cream shop
Prepare and serve food items, including ice cream, fruit, baked goods, and smoothies
Provided excellent customer service by responding promptly to customer inquiries and requests.
Handling cash and credit card transactions with accuracy
Work efficiently in a fast‑paced, customer‑focused environment
Trained new staff members on procedures and customer service standards.
Have helped train new staff members.
Maintain the cleanliness of dishes, floors, counters, tables, chairs and other work areas.
Monitored inventory levels and reported shortages to management promptly.