Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Paige Coulter-Vansickle

Halifax,NS

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining and golfing experiences for golfers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

Hockey Camp Counselor

Dalhousie University
08.2023 - 08.2023
  • Enhanced camper skills by designing and implementing tailored hockey training programs.
  • Boosted camp attendance through effective marketing and promotion of the hockey camp.
  • Provided a safe environment for campers by enforcing strict safety guidelines during all activities.
  • Fostered teamwork and sportsmanship among campers through fun team-building exercises.
  • Contributed to camper growth by providing constructive feedback on their performance and progress throughout the camp.
  • Collaborated with colleagues to develop engaging off-ice activities that supported physical fitness and mental wellbeing.
  • Maintained positive relationships with parents, addressing concerns or questions about their child''s experience at the camp.

Bar Cart and Restaurant Server

Pinecrest Golf And Country Club
05.2021 - 08.2023
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Efficiently loaded bar cart and ensured it was where it needed to be on the course at all times.
  • Excellent at upselling customers and raising beverage cart revenue.
  • Was often the cart server who was scheduled to work large tournaments.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Trained new hires on the course and restaurant policies, procedures, and exceptional customer service. standards.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Effortlessly opened and closed the till every shift.
  • Supported the maintenance of inventory levels by monitoring supplies and communicating needs to management.

Sales Associate

Pandora
11.2021 - 07.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction..
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.

Education

BBA - Entrepreneurship, Certificate in Accounting

Dalhousie University
Halifax, NS
04.2026

High School Diploma -

Crestwood Secondary School
Peterborough, ON
06.2021

Skills

  • Excellent Customer Service
  • Beverage Preparation
  • Cash Handling
  • Interpersonal Skills
  • Order Accuracy
  • Guest Engagement
  • Sales Expertise
  • Point of Sale Operation
  • Supply Restocking
  • Marketing and Promotion

Accomplishments

I am proud to be selected by Dalhousie University to play and represent their women's ice hockey team. Being a hockey player at an extremely high level has made me a driven and focused worker both on and off the ice. Through sport I have also learned important social skills which are crucial in any job.

Languages

English
Native or Bilingual

Timeline

Hockey Camp Counselor

Dalhousie University
08.2023 - 08.2023

Sales Associate

Pandora
11.2021 - 07.2022

Bar Cart and Restaurant Server

Pinecrest Golf And Country Club
05.2021 - 08.2023

BBA - Entrepreneurship, Certificate in Accounting

Dalhousie University

High School Diploma -

Crestwood Secondary School

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Paige Coulter-Vansickle