Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Paige Cole

Kitchener,ON

Summary

I am a dedicated and hardworking professional with strong customer service skills, exceptional multitasking abilities, and effective time management. I am committed to delivering a positive and memorable experience for every customer. My experience as an event host and camp counselor has significantly strengthened my skills in organization, leadership, and communication. These roles have also enhanced my problem-solving abilities, resilience under pressure, and attention to detail. I am seeking a part-time position where I can apply these skills, expand my expertise, and make a valuable contribution to your team.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Babysitter

Private Families
Kitchener, Ontario
01.2015 - Current
  • Engaging in age-appropriate activities including reading stories or playing games.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Establishing trust through consistent communication with both parents and kids.

Camp Counselor

Sky Zone Kitchener
Kitchener, Ontario
07.2022 - 08.2024
  • Assisted in developing weekly lesson plans for various age groups.
  • Communicated regularly with parents regarding their child's progress at camp.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.
  • Collaborated with fellow counselors in planning fun evening events.
  • Enforced safety rules while supervising.
  • Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Led initiatives to promote diversity, equity, and inclusion within the camp community.

Event Host

Sky Zone Kitchener
Kitchener, Ontario
09.2021 - 08.2024
  • Recorded feedback from attendees regarding their experience at the event.
  • Collaborated with team members to develop effective strategies for executing events in a timely manner.
  • Handled customer inquiries and complaints in a professional manner.
  • Ensured that all safety regulations were followed during the event.
  • Oversaw clean-up activities after completion of each event.
  • Greeted guests and provided information about the event.
  • Communicated event timelines to stakeholders for on-time event execution.
  • Set up and packed up event equipment, leaving area clean and tidy.

Cashier

Sky Zone Kitchener
Kitchener, Ontario
09.2021 - 08.2024
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Stocked shelves with merchandise when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer inquiries regarding store policies and procedures.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card, or automatic debit.
  • Collected payments and provided accurate change.

Education

High School Diploma -

St. Mary's High School
Kitchener, ON
06-2022

Bachelor of Arts - Children & Youth Studies

Wilfrid Laurier University
Brantford, ON

Skills

  • Managing events start to finish
  • Positive Attitude
  • Cash Register Operation
  • Customer Service
  • Effective Communication
  • Adaptability
  • Team building
  • Problem-solving abilities
  • Time management abilities
  • Effective Multitasking
  • Self Motivation
  • Strong Work Ethic
  • First Aid
  • CPR

Certification

  • WHMIS- 2022
  • CPR/AED- 2023-04-19

References

References available upon request.

Timeline

Camp Counselor

Sky Zone Kitchener
07.2022 - 08.2024

Event Host

Sky Zone Kitchener
09.2021 - 08.2024

Cashier

Sky Zone Kitchener
09.2021 - 08.2024

Babysitter

Private Families
01.2015 - Current

High School Diploma -

St. Mary's High School

Bachelor of Arts - Children & Youth Studies

Wilfrid Laurier University

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Paige Cole