Paige Cochrane
Kelowna,BC
Summary
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Skilled at developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administration/Front Desk Staff
Iron Nation
Kelowna, BC
07.2024 - Current
- processed new membership signups and renewals while maintaining accurate membership records and databases.
- Manage membership billing and payment information, including daily transactions and cash handling.
- Address membership concerns or customer complaints in person or over the phone/email.
- Maintain cleanliness of front desk/overall quality of equipment.
General Manager
Supplement World
Kelowna, BC
08.2022 - 09.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability while monitoring sales growth.
- Administrative duties including re-ordering stock through coordination with suppliers for timely deliveries.
- Conducting on-boarding and training operations.
- Developed and implemented programs using various computer systems to increase efficiency regarding inventory, reconciliation, and product expiry.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Sales Associate
Popeyes Supplements
Barrie, Ontario
07.2021 - 07.2022
- Trained new team members in cash register operation, stock procedures and customer services.
- Built and maintained relationships with peers and upper management to drive team success.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Increased purchase amounts by cross-selling with similar products.
- Answered incoming telephone calls to provide products and services.
- Worked with fellow sales team members to achieve group goals.
- Tracked company inventories.
Teacher's Assistant
Treasure Garden Childcare Center
Innisfil, Ontario
06.2021 - 08.2021
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Organized student performance and enrichment activities to facilitate learning.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Worked one-on-one with special needs students to help navigate through school challenges.
Education
Bylaw Enforcement Officer -
JIBC
Kelowna, BC05.2024
Business And Professional Developement -
Dale Carnegie
Kelowna09.2023
Fitness And Nutrition Coach - Exercise And Nutrition Sciences
International Sports Sciences Association (ISSA)
07.2021
High School Diploma -
Nantyr Shores Secondary School
Innisfil, Ontario06.2019
Skills
- Communication and problem solving; leadership and management skills
- Problem solving and adaptability
- Administration duties including responsibility involving money and organization
- Team building and motivation
- Customer service/Social skills/Problem resolution/Issue and conflict resolution
- Technical proficiency
Accomplishments
- Bodybuilding Awards (Competitions 2021-2024)
- Dale Carnegie Specialty Award - Dale Carnegie Course 2023
Languages
English
Full Professional
French
Limited Working
Certification
- Bylaw Enforcement Officer Certification - 2024
- Dale Carnegie Business and Professional Development Certification - 2023
- CPR/AED - Since 2020
- ISSA Personal Training Certification - Since 2020
Timeline
Administration/Front Desk Staff
Iron Nation
07.2024 - Current
General Manager
Supplement World
08.2022 - 09.2024
Sales Associate
Popeyes Supplements
07.2021 - 07.2022
Teacher's Assistant
Treasure Garden Childcare Center
06.2021 - 08.2021
Fitness And Nutrition Coach - Exercise And Nutrition Sciences
International Sports Sciences Association (ISSA)
Bylaw Enforcement Officer -
JIBC
Business And Professional Developement -
Dale Carnegie
High School Diploma -
Nantyr Shores Secondary School