Dynamic and reliable sales associate with a proven track record at Winners & HomeSense, excelling in customer service and teamwork. Adept at managing cash transactions and resolving issues swiftly, ensuring guest satisfaction. Recognized for building strong customer relationships and maintaining high standards of organization and cleanliness in fast-paced environments.
Work History
Sales Associate
Winners & HomeSense
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Server
Shark Club Sports Bar & Grill
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Processed orders accurately using point-of-sale system to streamline service delivery.
Collaborated with kitchen staff to ensure timely food preparation and presentation.
Maintained cleanliness and organization of dining area to enhance guest experience.
Adapted quickly to dynamic menu changes and special requests from guests.
Handled cash transactions efficiently, ensuring accurate till management at end of shifts.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Tilted Kilt Pub & Eatery
Worked alongside colleagues to ensure smooth operations and superior guest experiences.
Cultivated warm relationships with regular customers.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Bar Server
Ricky’s All Day Grill
Provided exceptional customer service by promptly addressing guest needs and inquiries.
Accurately processed orders and transactions using POS systems to ensure efficient service.
Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
Assisted in training new staff on beverage preparation and service protocols to enhance team performance.
Monitored inventory levels, reporting shortages to management for timely restocking of supplies.
Adapted quickly to changing situations, maintaining composure during busy shifts to ensure consistent service quality.
Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
Exhibited adaptability in various bar scenarios, from elegant dining venues to bustling nightclubs and relaxed pubs.