PAIGE ANDREONE

· Process, Adjust and Complete all orders made through the company.

· Prepare Financial Reports to support business Operations.

· Manage all in house accounts, Communication, and exclusive discounts.

· Prepare financial reports to support business operations.

· Company’s 1st point of contact for customer Service/Inside sales.

· Manage Company’s AR.

· Manage any customer service or quality concerns expressed by customers.

· Sales Manager /District Sales Administrator

· Assist with shipping and tracking.

· Monitor, Manage and Receive all Inventory.

· Manage all office administration.

· Run and analyze weekly, Monthly, and Quarterly Company sales Reports.

· Run and distribute quarterly rewards for 2 Product lines.

· Manage Multi Line Telephone, and two company emails.

· District Sales Administration.

· Assisting company's coordinator with large meetings and events.

· Staff scheduling.

· Invoicing for showroom customers as well as assisting sales representatives.

· Provide and ensure a safe working environment for employees and guests.

· Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and professional recommendations.

· Educated staff on strategies for handling difficult customers and challenging situations.

· Mentored 5-member sales team in applying effective sales techniques and delivering top-notch customer service.

· Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

· Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.

· Assigned jobs to individual employees by considering factors such as previous training, current abilities, and general knowledge.

· Worked on call.

· Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.

· Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.

· Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.

· Greeted guests in with friendliness and professionalism.

· Collaborated closely with coworkers to strategically plan for company growth.

· Communicated proactively with supervisors, immediately explained issues, and teamed on appropriate solutions.

· Assisted manager in all aspects of business operations.

· Maintain great relations with our customers by providing courteous, efficient, and professional delivery service of automobile parts in a safe and timely manner.

· WHIMIS certificate.

· Followed safe driving rules as well as company policies and procedures regarding safe vehicle operations.

· Kept detailed records of sales, payments and completed or in progress deliveries.

· Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.