Padraic Noonan
VANCOUVER,British Columbia
Summary
Results-driven Client Services Professional with a strong track record in driving sales, managing high-value contracts, and fostering long-term client relationships. Qualified Financial Advisor (QFA) with expertise in financial solutions and project leadership. Recognized for adaptability, proactive problem-solving, and delivering exceptional client experiences. Proven ability to lead teams and achieve outstanding business outcomes in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Client Services Coordinator
Blackbird Security
Vancouver, BC
07.2024 - Current
- Spearheaded efforts to expand the client base, securing high-value contracts and consistently exceeding sales targets
- Built and maintained strong, long-term relationships with clients, earning recognition for outstanding client service and resolving issues promptly
- Transitioned from managing smaller accounts to leading larger projects, directly contributing to company growth
- Collaborated with internal teams to enhance marketing strategies and provided valuable insights to support business development
- Recognized company-wide for achieving client-focused results and driving business success
Client Consultant
Bank of Ireland
Cork, Ireland
10.2022 - 07.2024
- Led new collaborative banking projects such as 'Brilliant Basics' and 'Be The Difference,' contributing to the bank's best year-end sales since the 2008 market crash
- Achieved the highest personal sales target in the cluster (personal: 249, benchmark: 175)
- Awarded 'Referral Champion' within 6 months due to record-high sales, ensuring weekly team sales targets were met
- Achieved full Qualified Financial Advisor degree within the first 12 months of service
- Collaborated closely with various banking departments to maintain high customer satisfaction across Bank of Ireland
- Delivered professional, friendly financial advice on mortgages, loans, and savings accounts to both business and personal customers
Client Funding Advisor
Clearstream/Deutsche Boerse Bank
Cork, Ireland
09.2021 - 10.2022
- Managed and cultivated relationships with funding banks such as Santander and Barclays, driving a 17% increase in revenue activity from July 2021 - July 2022
- Increased client satisfaction score to 98%, the highest ever achieved by the company
- Awarded the prestigious 'Clearstream Initiative' award for excellence in client services
Liaison Officer
Health Safety and Environment (HSE)
Cork, Ireland
09.2020 - 09.2021
- Played a key role in scheduling and managing COVID-19 testing appointments, ensuring swift and efficient service during the pandemic
- Assisted schools with administrative support, managing COVID outbreaks, and facilitating health safety protocols
Junior Content German Analyst
Globetech/Apple Germany
07.2020 - 09.2020
- Analyzed data sent by Apple in both English and German, ensuring accuracy and confidentiality
- Contributed to team projects, collaborating effectively in a fast-paced environment
Education
Qualified Financial Advisor (QFA) - Financial Planning, Loans, Regulations, Mortgages, Pensions, Investments
University College Dublin
05.2024
Bachelor of International Business and German -
Munster Technological University Cork
11.2020
Skills
- Sales Leadership
- Adaptability
- Team Collaboration
- Proactive Problem-Solving
- Client Relationship Management
- Financial Analysis
- Project Management
- Cross-Cultural Communication
Timeline
Client Services Coordinator
Blackbird Security
07.2024 - Current
Client Consultant
Bank of Ireland
10.2022 - 07.2024
Client Funding Advisor
Clearstream/Deutsche Boerse Bank
09.2021 - 10.2022
Liaison Officer
Health Safety and Environment (HSE)
09.2020 - 09.2021
Junior Content German Analyst
Globetech/Apple Germany
07.2020 - 09.2020
Qualified Financial Advisor (QFA) - Financial Planning, Loans, Regulations, Mortgages, Pensions, Investments
University College Dublin
Bachelor of International Business and German -
Munster Technological University Cork
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