To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Top-notch Administrative Exprience with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Executive Officer
Apollo College Of Nursing Unit Of Apollo Hospitals
07.2021 - 03.2023
Providing comprehensive administrative support and Adapting to the Student Academic Admission formalities including the processing of confidential documents and reports in a very discreet manner.
Organize the collection of registration and examination fees; organizing, invoicing and ensuring money collected is credited to the relevant account, in liaison with the Finance Officer.
Ensures that all examination papers and stationery is received safely, being responsible for their strict security and ensuring completed papers are dispatched promptly and appropriately to the University.
Preparation of Transcripts , Course Completion and Transfer Certificates.
Deal with issues concerning to appeals, remarking and other administrative issues such as learners who miss examinations through illness or who require special consideration.
Preparing of materials regarding instruction for the college catalog and other Office publications like books journals etc., Advertisement for recruitment of all Students, staff/ Executive, maintain application data bank for all categories, organize interview, Verification of testimonial as well as mopping the of HR practice to the institution goals.
Handling Finance toward maintaining day to day Office / staff expenses and grant-funded budgets.
Administer all disbursement of funds from the approved instructional budget throughout the fiscal year.
Assisting University correspondence and payments, preparation of Budget and comparison of inventory.
Assisting in the planning and preparation for enrolment, registration, examinations and graduation.
Preparing and tracking Overseas Educational break down and genuineness certificate for former students and employees for various countries Eg: WES, NHS etc.,
Providing Students and Staff with ID cards
Counter duty- Assisting students with their queries
Undertake any other reasonable related duties and responsibilities of an equivalent nature, as may be determined by the Chancellor, Vice Chancellor, Dean / Registrar.
Responsible for the distribution of results and certificates, checking accuracy of internal assessment marks and personal details and grades issued to the Examining body.
Developed an efficient system for tracking application statuses, ensuring accurate information was readily available at all times.
Assisted international applicants with navigating visa requirements, providing essential information regarding immigration regulations.
Coordinated orientation activities for incoming students, providing a welcoming environment that encouraged success from day one.
Processed applications in a timely manner, meeting deadlines while maintaining attention to detail in reviewing applicant materials.
Maintained contact with accepted students throughout enrollment process, offering guidance and support as needed before arrival on campus.
Increased application numbers by developing and implementing targeted recruitment strategies.
Conducted exit interviews for departing students, gathering feedback to improve the overall admissions experience for future applicants.
Enhanced the university's reputation through attending college fairs and other events to promote programs.
Collaborated with marketing teams to create promotional materials that highlighted the strengths of university programs offered.
Monitored and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.
Collaborated with faculty, staff and students to identify and address institutional challenges.
Implemented strategies to increase student recruiting, engagement and retention.
Executive Administrative Assistant
Apollo College Of Nursing Unit Of Apollo Hospitals
07.2017 - 06.2021
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Enhanced communication between departments through proactive coordination of meetings and events.
Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
Organized travel arrangements, ensuring smooth transitions for executives during business trips.
Organized and updated schedules for executives.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Answered high volume of phone calls and email inquiries.
Processed travel expenses and reimbursements for executive team and senior management group.
Used advanced software to prepare documents, reports, and presentations.
Updated and maintained confidential databases and records.
Coordinated events and worked on ad hoc projects.
Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Senior Administrative Assistant
Apollo College Of Nursing Unit Of Apollo Hospitals
07.2014 - 06.2017
Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
Arranged business travel details for company employees per supervisor requirements.
Acted as backup for other employees by providing support and adapting to requirements of department.
Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
Offered technical support and troubleshot issues to enhance office productivity.
Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Drafted correspondence and other documents for CEO and department heads in company's voice.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity.
Education
MBA - Human Resource Management
University Canada West
Vancouver, BC
06.2024
No Degree - Medical Coding
Dr. Rams Academy of Medical Coding
India
07.2021
BBA - Business Administration
University of Madras
India
06.2008
Skills
Problem-solving
Recruiting
Academic advising
Budget Administration
Student Recruitment
Planning and coordination
Student Registration
Team management
Presentation Skills
Negotiation Tactics
Creativity and Innovation
Effective Communication
Certification
Advance Medical Coding, Dr. Rams Academy of Medical Coding, Chennai, Tamil Nadu, India, July 2021
Serve IT Right – ID 2690401
BCLS - CPRecard code - 17550618637
CPHR Membership - 1336004
Office Skills
Computer Skills
Clerical Skills
Administrative Support
Front- & Back-Office Management (Receptionist, Front Office Representative)
Excellent Client Relations & Communications
Purchasing & Invoicing
Proficient in Microsoft Office Suite
Hands-on experience with office equipment (e.g. Xerox Machine, fax machines and printers)
Data Entry (75 WPM)
Filing & Records Management
Travel, Meeting & Event Coordination
Reports & Presentations
Languages
English
Full Professional
Tamil
Native or Bilingual
Telugu
Full Professional
Treasurer - Tamizh Student Association
We aim to create a supportive and welcoming environment where Tamil students can connect with each other, build friendships, and share experiences, fostering a sense of belonging and camaraderie. We are committed to supporting the academic success and personal growth of our members by providing resources, mentorship opportunities, and educational programs that enhance their learning experience at UCW. We believe in empowering our members to become leaders and change-makers within the Tamil community and society at large, by providing leadership development opportunities. As Treasurer of the Tamizh Student Association at UCW, I was responsible for managing the financial affairs of the association. Maintaining accurate financial records is essential for transparency and accountability. Creating a detailed budget plan that outlines expected income and expenses for various events, activities, and initiatives throughout the year. Identified opportunities for cost savings and revenue generation, and making recommendations to improve the association's financial health and sustainability.
Timeline
Senior Executive Officer
Apollo College Of Nursing Unit Of Apollo Hospitals
07.2021 - 03.2023
Executive Administrative Assistant
Apollo College Of Nursing Unit Of Apollo Hospitals
07.2017 - 06.2021
Senior Administrative Assistant
Apollo College Of Nursing Unit Of Apollo Hospitals
07.2014 - 06.2017
MBA - Human Resource Management
University Canada West
No Degree - Medical Coding
Dr. Rams Academy of Medical Coding
BBA - Business Administration
University of Madras
Advance Medical Coding, Dr. Rams Academy of Medical Coding, Chennai, Tamil Nadu, India, July 2021
Serve IT Right – ID 2690401
BCLS - CPRecard code - 17550618637
CPHR Membership - 1336004
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