Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Padi Chow

Calgary,AB

Summary

At Singapore Sam's Restaurant, excelled as a Bartender by mastering liquor knowledge and delivering unparalleled customer service, leading to increased loyalty and repeat business. Demonstrated exceptional multitasking and reliability, significantly enhancing guest satisfaction and operational efficiency without compromising on compliance or safety standards. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

5
5
years of professional experience

Work History

Bartender

Singapore Sam's Restaurent
01.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Closed out cash register and prepared cashier report at close of business.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Followed strict recipes and drink measurements to minimize product used.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.

Education

No Degree - Computer Science

University of Calgary
Calgary, AB

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable

Languages

English
Native or Bilingual

Timeline

Bartender

Singapore Sam's Restaurent
01.2019 - Current

No Degree - Computer Science

University of Calgary
Padi Chow