Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Languages
Generic

Francisco Eduardo Huerta Valera

Toronto,ON

Summary

Experienced assistant manager at a raw materials trading company, I had the privilege of providing product recommendations and sales to clients with diverse needs. Currently working as a server, catering delivery helper, and assistant event planner at Yane's Staffing, where occasionally assume the responsibility of managing staff and reaching out to clients to ensure exceptional customer service. Recently graduated from Seneca College with a diploma in International Business.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Banquet Server, General Assistant

Yane's Staffing Services Inc.
09.2022 - Current

Handled food and beverage orders for up to 1000 guests, delivering prompt and friendly service.

  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

General Helper

Holy Trinity Catholic High School
11.2022 - 12.2023
  • Enhanced operational efficiency by assisting with various tasks in multiple departments within an environment of more than 1000 students.
  • Supported staff members by completing assigned tasks promptly and accurately.
  • Improved workplace safety by maintaining a clean and organized work environment.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of supplies.

Supervisor, Assistant Manager

Casa Suarez
06.2018 - 10.2021
  • Increased team productivity by implementing efficient workflows and setting clear expectations for more than 30 staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

Diploma of Education - International Business

Seneca Polytechnic
Toronto, ON
08.2023

Pathway Program Certification. - English As A Second Language

ILSC Education Group
Toronto, ON
04.2022

High School Diploma -

Ignacio Zaragoza Military High School
Puebla, Pue.
07.2018

Skills

  • Leadership Development
  • Public Speaking
  • Microsoft Office
  • Project Planning
  • Food Handling
  • Organizational Development
  • Event Planning
  • Employee Relations
  • Employee Training
  • Communication
  • Customer Service
  • Cash Handling
  • Retail Management

Certification

Smart Serve (2024)

University Pathway Program (2022)

Timeline

General Helper

Holy Trinity Catholic High School
11.2022 - 12.2023

Banquet Server, General Assistant

Yane's Staffing Services Inc.
09.2022 - Current

Supervisor, Assistant Manager

Casa Suarez
06.2018 - 10.2021

Diploma of Education - International Business

Seneca Polytechnic

Pathway Program Certification. - English As A Second Language

ILSC Education Group

High School Diploma -

Ignacio Zaragoza Military High School

Languages

English
Full Professional
Spanish
Native or Bilingual
Italian
Elementary
Francisco Eduardo Huerta Valera