Pablo Sebastien Rojas
Verdun,QC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Receptionist
HOTEL DUFORT
Montreal, QC
05.2011 - 05.2014
Receptionist
Hotel Faubourg Montreal
Montreal, QC
03.2014 - 09.2021
- Updated and recorded customer or client information to maintain accounts.
- Answered and directed incoming calls using multi-line telephone system.
- Processed payments and updated accounts to reflect balance changes.
- Greeted customers, answered general questions and directed to appropriate locations.
- Investigated and analyzed client complaints to identify and resolve issues.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
Education
D.E.P - Reception D'hotellerie
College D'informatique Et D'administration
Verdun, QC05.2009
Skills
- Recordkeeping and Bookkeeping
- Multi-Line Telephone Skills
- Business Operations Understanding
- Reliable and Punctual
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Customer Service-Oriented
- Administrative Support
- Computer Proficiency
- Attention to Detail
- Prioritization and Time Management
- Meticulous and Organized
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline
Receptionist
Hotel Faubourg Montreal
03.2014 - 09.2021
Receptionist
HOTEL DUFORT
05.2011 - 05.2014
D.E.P - Reception D'hotellerie
College D'informatique Et D'administration
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