Pablo Valdivia
Palo Alto
Summary
Proven track record in a fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Sweet Maple
01.2022 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
Lead Busser
Arya Steak House
10.2023 - 08.2024
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
Education
High School Diploma -
Canada College
Redwood City, CASkills
- Customer service
- Strong multitasking
- Highly reliable
- Cleaning and sanitizing
- Fast-paced environment
Certification
- Food Handler's Card or Permit - Various State Health Departments.
- ServSafe Alcohol - National Restaurant Association.
Languages
Spanish
Native or Bilingual
Timeline
Lead Busser
Arya Steak House
10.2023 - 08.2024
Bartender
Sweet Maple
01.2022 - 11.2024
- Food Handler's Card or Permit - Various State Health Departments.
- ServSafe Alcohol - National Restaurant Association.
High School Diploma -
Canada College
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