Bilingual, Responsive and Goal-Driven DEI Professional with over 5 Years of Experience in Project Management, Strategy Development and Program Development. Possessing over 10 Years of Leadership & Mentorship Experience, I have gained hands on experience with DEI initiatives, Employment Equity & Human Resources. As a professional with extensive expertise in DEI consulting, training and learning, I am looking to take the next step in my DEI career. I look forward to pursuing my commitment to drive DEI within Organizations and to leverage my expertise to provide CultureAlly clients with best in class service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Settlement Worker in School - Wellness Navigator
YMCA Employment and Immigration Services
St. Catharines, ON
03.2023 - 09.2023
Work with in partnership with the Niagara Catholic District School Board, the District School Board of Niagara, Mental Health/Wellness Support Agencies and Settlement Agencies to promote healthy school settlement process for students, their families and their new school community.
Provide supports to school staff including Resource Teachers, Child and Youth Workers and Social Workers and Principals to create a culturally inclusive environment and build relationships with their new students and their families to address specific wellness needs.
Experienced in coaching DEI councils and committees on purpose, structure, initiatives and strategies.
Experienced in developing a deep understanding of client goals, objectives, and pain points and how it relates to organizational services and solutions.
Excellent listening, verbal communication, public speaking & presentation skillswith the ability to adjust communication style and level of detail based on the seniority of the audience and to work with a broad range of clients with varying skill sets
Demonstrated deep understanding of best practices and trends in diversity and inclusion, including familiarity with key concepts (e.g. unconscious bias, equity, cultural competence etc.)
Experienced in recreational and educational program design, delivery and facilitation of community programs that positively influence the healthy development.
Maintain up to date client files, statistical information and ensure the confidentiality of client information.
Complete reporting in iCARE (government case management system) and assist leadership in preparation of narrative reports as required by contribution agreements.
Conduct group sessions to school board faculty, parents, students and community organizations supporting students/families.
Experienced collaborating across cross-functionally with other teams. For example, supporting marketing by collecting testimonials from clients or advising sales on updates on training offerings.
Anti-Racism / Anti-Oppression Facilitator
Niagara Folk Arts Multicultural Centre
St Catharines, ON
11.2021 - 09.2022
Experienced in leading DEI initiatives, sustainable culture exchange and transformation.
Experienced designated subject matter DEI expert and liaison to cross-functional teams across the organization.
Experienced leading the design, development and implementation of comprehensive DEI strategies, initiatives and action plans aligned to organizational purpose and values.
Developed DEI materials for social media, in-person and virtual delivery opportunities.
Highly skilled in designing and facilitating training and/or developing training tools.
Experienced overseeing consulting services and clients ensuring client deliverables are met with high quality and on time.
Experienced in leading clients through conducting culture assessments and analysis, developing DEI strategies and strategy implementation. Tailoring each approach specifically to the client, industry and size.
Advanced oral and written communication skills and demonstrated ability in dealing effectively with diverse stakeholders and staff at all levels in the organization.
Experienced in special event planning both in person and virtually - managing logistics and resources.
Advanced computer skills, utilizing all Microsoft Office applications, Google Workspace and skilled in presenting information on virtual platforms such as Zoom, Google Meet and more. Experienced with databases such as iCARE and OCMS.
Experienced establishing and maintained diversity analytics to measure the effectiveness of DEI programs and initiatives as well as regularly assessed progress, making data-driven recommendations for improvements.
Experienced in collaborating with senior management to design new program delivery methods, interpret guidelines and create processes and procedures that align with current and future programming/community needs.
Strong understanding of Cultural Responsiveness, ARAO/Anti-Racism, Empowerment-oriented Practice, Client Centered Approach, Trauma and Violence-informed Care.
Experienced in providing Interpretation Services in Spanish (Both Written and Oral).
Experienced ensuring clients are equipped with the resources and communications they need to run a successful DEI program.
Developmental Services Worker
Bethesda Community Services
Vineland, ON
09.2020 - 10.2021
Led programs that supported clients living with Developmental and Cognitive Disorders, such as Autism Spectrum Disorders, Down Syndrome, Developmental Delays or Dementia at Bethesda Community Services Inc.
Liaised with community partners including school staff, agencies or businesses (when required) in order to create an inclusive environment.
Experienced in pre-emptive analyses of gov’t and internal recording systems to identify trends and gaps in services.
Experienced in data collection and report writing to support Behavioral Therapist in designing Individualized Behavioral Support Plans.
Experienced in monitoring client satisfaction, reflecting and implementing improvements to services.
Valued and promoted Respect, Diversity, Inclusivity, and Collaboration.
Able to work independently as well as part of a multidisciplinary team.
Experienced in software courses including Database, Spreadsheet, Word Processing, and other Software Applications.
Experienced in expanding services and improving approaches to processes.
Experienced in communicating and consulting with clients through meetings, presentations, and written communications.
Excellent written communication skills with an ability to write reports, organizational communications, craft presentations and create learning materials/resources.
Department Manager
RW & Co.
St. Catharines, ON
11.2018 - 11.2019
Cultivated talented team of 15 employees through outstanding mentoring, coaching and teaching skills.
Led staff meetings for team of 15 to communicate company directives.
Experienced in recruitment, orientation, training and other human resource requirements.
Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
Automated office operations, payroll, managed client correspondence and tracked records.
Inputted employee data into company software system, safeguarding financial and personal information to avoid breaches.
Education
Diploma - Social Service Work
Niagara College
Welland, ON
06.2021
Honours Bachelor of Business Administration - (Human Resources)
Niagara College
Niagara-on-the-Lake, ON
Skills
Champion of Diversity, Equity and Inclusion
DEI Consulting
Training and Development
Project Management
Program Development
Strong Listening and Verbal Communication
Public Speaking and Presentation
Written Communication
Organization
Coaching
Communication
Listening
Collaboration
High Digital Literacy
Leadership
Facilitation
Excellent Relationship-Building Skills and Collaboration
Volunteer Engagement
Niagara Folk Arts Multicultural Centre (2019-2023)
Community Theater Program Identities Relocated: A Newcomer's Story of Finding Pride in collaboration with Brock University.
Niagara College (2020-2021)
Student Representative for School of Community Services Curriculum Committee. (2020)
Presented speaking engagement for Community Services Panel. (2021)
Pride Niagara (2019-2022)
Certification
Living Works - Applied Suicide Intervention Skills Training (ASIST) (2023)
LinkedIn Learning Rolling out a Diversity and Inclusion Program in Your Company. (2022)
Women and Gender Equality Canada's Gender-Based Analysis Plus. (2022)
CPI Nonviolent Crisis Intervention Training - Human Services. (2021)