Pablo Perez Mendoza
Victorville
Summary
Dynamic Sales Associate with a proven track record at The Home Depot Inc, excelling in customer service and inventory control. Recognized for enhancing customer loyalty through effective communication and teamwork. Skilled in training new staff and optimizing product visibility, contributing to increased sales engagement and a positive shopping experience.
Overview
16
16
years of professional experience
Work History
Sales Associate
The Home Depot Inc
05.2010 - Current
- Provided exceptional customer service to enhance shopping experience and foster repeat business.
- Assisted customers in product selection, ensuring alignment with their project needs and preferences.
- Maintained accurate inventory levels through diligent stock management and regular audits.
- Trained new associates on sales techniques, product knowledge, and operational procedures to improve team performance.
- Collaborated with team members to develop promotional displays that increased product visibility and sales engagement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Transportation Driver
Pinnacle Transport Group, Driveaway CA
07.2022 - 11.2023
- Conducted pre-trip inspections, verifying vehicle safety and compliance with regulations.
- Coordinated logistics with dispatch teams to optimize delivery schedules and routes.
- Maintained accurate records of mileage, fuel consumption, and delivery documentation.
- Monitored traffic and weather conditions, adjusting routes for optimal travel time and safety.
- Resolved customer inquiries related to deliveries, enhancing service satisfaction through effective communication.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
- Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
- Performed thorough pre-and post-trip vehicle inspections to ensure proper function and safety of equipment.
Education
No Degree - Automotive Engineering
Chaffey College
Rancho CucamongaHigh School Diploma -
Mojave River Academy
Victorville, CA06-2008
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Verbal/written communication
- Stocking and receiving
- Order processing
- Inventory control
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Transportation Driver
Pinnacle Transport Group, Driveaway CA
07.2022 - 11.2023
Sales Associate
The Home Depot Inc
05.2010 - Current
No Degree - Automotive Engineering
Chaffey College
High School Diploma -
Mojave River Academy