Pablo De Manuel Lopez

Assist with phone calls and email from professionals and members of public, facilitate and restock office supplies, assist facilities manager with completing daily set-up, and reception (mail, walk-ins, staff members)

• 1 year as Associate- Front desk, customer service, reservations, and concierge.
• 8 months as Supervisor- Supervise a team of 10 employees, back office, train new employees, problem solving + Guest Services tasks.

• New opening assistant, front office, night audit, reservations, customer services.

• Creating car rental contracts while focusing on topnotch customer service.

• Front office, customer service, reservations, and concierge.

• Customer service via email and phone, bookings, and relocations assistance in Spanish and English.

• Front Desk internship.

• Tourism information assistant