Summary

Overview

Work History

Education

Skills

Timeline

Pablo Criollo

Sacramento

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

18

18

years of professional experience

Work History

Operations Manager

Abc Tile

Sacramento

04.2007 - Current

Planned delivery routing, team workflows, and promotional initiatives.
Tracked and replenished inventory to maintain par levels.
Guided employees on understanding and meeting changing customer needs and expectations.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Performed cost analysis for various projects to determine budget requirements.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Negotiated contracts with vendors and service providers, securing favorable terms.

Education

Public Relations

UNIVERSIDAD DE EL SALVADOR

EL SALVADOR

01-2004

Skills

Inventory management
Team leadership
Friendly, positive attitude

Public speaking
Sales collaboration
Employee training

Timeline

Operations Manager

Abc Tile

04.2007 - Current

Public Relations

UNIVERSIDAD DE EL SALVADOR