Paarth Sagarr
Toronto
Summary
Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
6
6
years of professional experience
Work History
Collections Agent
Nationwide Sales Inc
01.2024 - Current
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
- Maintained high volume of calls and met demands of busy and productive group.
- Streamlined the collections process for increased efficiency with detailed record-keeping and timely followups.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Freelance Trader
Self Employed Services
06.2018 - 11.2023
- Increased trading profits by implementing effective risk management strategies and optimizing trade execution.
- Developed profitable trading strategies by conducting thorough market analysis and identifying trends.
- Enhanced portfolio performance through diligent research, stock selection, and timely adjustments to market conditions.
- Built strong relationships with clients by providing insightful market commentary and personalized investment advice.
- Optimized trading operations by initiating process improvements that increased efficiency and reduced costs.
Customer Service Representative
Lowes Home Improvment
11.2022 - 08.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Promptly responded to inquiries and requests from prospective customers.
Collections Agent
Credit Vision Services
11.2019 - 07.2022
- Directed day-to-day collections functions.
- Understanding about buckets and Write off portfolio.
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Used skip tracing and other techniques to locate debtors.
- Maintained high volume of calls and met demands of busy and productive group.
Financial Analyst
Hari Om Trading
06.2018 - 10.2019
- Achieved significant cost savings by identifying financial inefficiencies and implementing improved processes.
- Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
- Enhanced forecasting accuracy through the development of sophisticated financial models and tools.
- Provided vital insights for business development initiatives through diligent market research and competitive analysis.
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
Education
Post-Graduate Diploma - Financial Planning
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2023
Bachelor of Arts - Advanced Television And Film
Mumbai University
Mumbai,IN03.2018
Skills
- Negotiation and Resolution
- Microsoft Office
- Relationship Building
- Skip Tracing
- Financial Management
- Time management abilities
- Problem-Solving
- Excellent Communication
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Collections Agent
Nationwide Sales Inc
01.2024 - Current
Customer Service Representative
Lowes Home Improvment
11.2022 - 08.2023
Collections Agent
Credit Vision Services
11.2019 - 07.2022
Freelance Trader
Self Employed Services
06.2018 - 11.2023
Financial Analyst
Hari Om Trading
06.2018 - 10.2019
Post-Graduate Diploma - Financial Planning
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Arts - Advanced Television And Film
Mumbai University
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