Customer Service & Public Interaction
Experienced in professional interactions with the public, including distressed or upset individuals
Strong Communication Skills
Experience interacting with diverse individuals in high-stress situations
Conflict Resolution
Ability to remain calm and de-escalate tense situations during vehicle recoveries or disputes
Time Management
Efficient in coordinating multiple tasks and responding promptly to urgent calls
Adaptability
Comfortable adjusting to changing schedules, routes, and unexpected situations