Ozzy Khan
Brea
Summary
Results-driven sales professional with 3+ years of experience in Retail and Automotive industries. Skilled in customer engagement, sales, and retail management. Reliable and adaptive, with a strong leadership and sales background.
Overview
1
1
Language
6
6
years of professional experience
Work History
Retail Sales Lead
Vans
07.2023 - Current
- I drove sales by actively engaging with customers, understanding their needs, and recommending products, and expressed high product knowledge and enthusiasm.
- Consistently placed as the top salesperson by surpassing peers sales targets by 30% and grew team sales performance through strong relationship-building strategies.
- Optimized visual merchandising practices, increasing product visibility and contributing to a more engaging in-store experience.
- Handled transactions efficiently while promoting upselling opportunities, consistently meeting daily sales targets, as well as ensuring my associates reached theirs as well.
- Led teams of up to three associates per session and managed store openings, ensuring smooth operations and adherence to company standards.
- Consistently set and tracked sales goals to optimize KPIs for each session, driving measurable improvements in team performance, specifically in ADS and UPT.
Server
Bismillah Restaurant
12.2021 - 09.2022
- Led catering events for 100+ guests, handling and ensuring high food safety practices.
- Supervised a team of 4-5 staff, ensuring seamless service and consistently achieving high customer satisfaction scores.
- Oversaw all details of catering and restaurant service, maintaining high hospitality standards in fast-paced environments and enhancing guest experiences.
Sales Representative
AUTO REPUBLIC
01.2021 - 07.2021
- Handled both in-person and internet-based sales, converting cold leads through calls, emails, and texts to drive revenue growth.
- Maintained strong customer engagement, punctuality, and lead generation, setting a positive example for coworkers and improving team morale.
- Led company sales within the first month by building a strong clientele of return customers, increasing repeat business and customer loyalty.
Education
Bachelor of Arts - Marketing
Cal State Fullerton
Fullerton, CA12-2027
High school diploma or GED - undefined
Sunny Hills High School
Fullerton, CA05.2020
Skills
- Organizational Skills
- Visual merchandising
- POS systems
- Customer service
- Sales
- Inventory control
- Guest relations
- Leadership
- Management
- Retail management
- Operations management
- Merchandising
- Team management
- Fashion retail
- Keyholder
Languages
Multilingual
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Retail Sales Lead
Vans
07.2023 - Current
Server
Bismillah Restaurant
12.2021 - 09.2022
Sales Representative
AUTO REPUBLIC
01.2021 - 07.2021
High school diploma or GED - undefined
Sunny Hills High School
Bachelor of Arts - Marketing
Cal State Fullerton