Ozzie Guillen
RIALTO
Summary
Results-driven Operations Supervisor with experience leading high-performing teams in fast-paced logistics and warehouse environments. Recognized as a top performer on the load side with strong communication, leadership, and problem-solving skills. Committed to maintaining workplace safety, optimizing operational flow, and ensuring efficiency across multiple departments. Experienced in coordinating equipment readiness, managing workflow through HMI and control room operations, and collaborating with feeder teams to ensure trailers meet pull times and arrive at destinations on schedule.
Overview
5
5
years of professional experience
Work History
Operations Supervisor
UPS
Riverside
03.2021 - Current
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Supervised daily operations in fast-paced logistics environment.
- Coordinated team efforts to ensure timely package delivery.
- Monitored employee performance, providing feedback to enhance skills and address areas for improvement.
- Facilitated communication between departments for seamless operations.
- Trained new employees on safety protocols and operational procedures.
- Ensured compliance with all safety regulations in the workplace.
- Monitored staff performance and provided feedback for improvement.
- Conducted regular staff meetings to address issues and gather team input for operational improvements.
- Prepared operational performance reports and presented findings to management for strategic decision-making.
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
- Coordinated communication between departments during operational changes and emergencies.
- Collaborated with maintenance teams to schedule equipment inspections and repairs.
- Responded quickly to alarms and system failures, taking appropriate action to resolve them promptly.
- Trained new personnel on proper operation of control room systems.
- Monitored and tracked the progress of equipment in process, ensuring that all operations were running smoothly.
- Checked well automation and alarms in operational control center and dispatched crews to maximize well performance and runtime.
- Provided support to other departments within the organization as needed.
- Communicated effectively with other team members regarding changes or updates related to production operations.
- Operated a variety of control systems including PLCs, HMIs, SCADA systems.
Education
Wilmore Amina Carter High School
RIALTO, CASkills
- Supply chain management
- Operational oversight
- Process optimization
- Standard operating procedures
- Operational auditing
- Performance monitoring
- Inventory management
- Workflow optimization
- Task delegation
- Quality assurance
- Employee training
- Staff training
- Team Training
- Team leadership
- Staff supervision
- Motivational leadership
- Handling complaints
- Teamwork
- Interpersonal skills
- Effective communication
- Problem solving
- Constructive feedback
- Management
- Staff motivation
Languages
English
Full Professional
Accomplishments
- Supervisor of the month
Timeline
Operations Supervisor
UPS
03.2021 - Current
Wilmore Amina Carter High School