Oznur Moradi
Ottawa,ON
Summary
Dynamic professional with a proven track record at Gatineau Tailor Store, excelling in customer satisfaction and creative garment solutions. Skilled in critical thinking and classroom management, I've successfully increased efficiency and fostered positive learning environments. My approach consistently enhances engagement and achievement, making me a valuable asset to any team.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Ladies Tailor
Gatineau Tailor Store
02.2011 - 09.2012
- Conducted fittings with clients to ensure proper garment sizing, taking into account personal preferences and comfort levels.
- Delivered exceptional customer service by addressing concerns promptly, making necessary adjustments to garments, and ensuring overall satisfaction with the final product.
- Implemented creative solutions for various garment issues, resulting in increased customer satisfaction rates.
- Maintained a high level of quality control by inspecting completed garments for accuracy and craftsmanship.
- Collaborated with clients to create unique clothing designs, resulting in an increase in repeat business.
- Consistently met strict deadlines by prioritizing workload efficiently under tight time constraints.
- Increased efficiency by streamlining the tailoring process through meticulous organization of workspaces and tools.
- Promoted sustainability within the fashion industry by utilizing eco-friendly materials whenever possible in garment creation processes.
Cookery Tutor
Cafe Bistro
02.2010 - 09.2012
- Promoted safe food handling practices, reinforcing proper sanitation procedures throughout each lesson.
- Developed engaging lesson plans that incorporated hands-on activities, fostering a fun and interactive learning environment for students.
- Expanded course offerings by developing specialized workshops focusing on specific cuisines or cooking methods.
- Organized extracurricular culinary events to expand students'' exposure to diverse cuisines and cooking styles.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
House Cleaner
Private Housekeeping
11.2006 - 02.2010
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Secretary to the General Manager
Kuru Limited Company
04.2003 - 11.2006
- Supported the General Manager in decision-making by providing accurate data, research, and reports.
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
- Contributed to effective team management by maintaining open lines of communication with staff members across departments.
- Collaborated effectively with other department secretaries to share best practices regarding administrative support strategies.
- Assisted in the preparation of presentations, ensuring high-quality visuals and clear communication of key points.
- Reviewed incoming correspondence for the General Manager''s attention, prioritizing urgent matters for swift resolution.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Proactively anticipated the General Manager''s needs and provided timely assistance, ensuring their focus remained on high-priority tasks.
- Organized events and conferences, ensuring successful execution through meticulous planning and coordination efforts.
- Managed executive calendar to maximize time utilization and ensure timely attendance at important meetings.
- Streamlined project management tasks such as tracking deadlines and monitoring progress toward team goals.
- Served as a liaison between departments, facilitating communication and collaboration for smooth operations.
- Increased accuracy in expense tracking by meticulously managing receipts and preparing monthly financial reports for review.
- Maintained a professional atmosphere within the office space through careful organization and cleanliness standards enforcement.
Teacher
Yalova Lisesi
06.2004 - 10.2006
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Receptionist
Kuru Limited Company
01.2003 - 10.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
Teaching Assistant
Yalova Halk Eğitim Merkezi
09.2002 - 06.2004
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
Education
10 - 5 Year
Göbel İlkokulu
Tavsanlı Kütahya-TurkeyESL 6 - 2 Year
Ottawa Hardini School
Ottawa, ON01.2006
10 - 4 Year
Niğde Üniversitesi
Niğde Turkey06.2002
10 - 3 Year
Yalova Lisesi
Yalova -Turkey06.1997
10 - 3 Year
Tavsanlı Atatürk Lisesi
Tavşanlı Kütahya Turkey06.1992
Associate of Science - Medikal Administration
ICS
OTTAWA 2023 - Current
Skills
- Student Engagement
- Behavior Management
- Positive Role Model and Mentor
- Parent-Teacher Communication
- Growth Mindset
- Classroom Management
- Critical Thinking
- Lesson Planning
- Motivating students
Languages
English
Professional Working
Turkısh
Native or Bilingual
Englısh
Professional Working
Müzik and Art
Yalova Musik Academy
Yalova Art Academy
Oznur_kuru77
Lifestyle-Fashion,Creator
Timeline
Associate of Science - Medikal Administration
ICS
2023 - Current
Ladies Tailor
Gatineau Tailor Store
02.2011 - 09.2012
Cookery Tutor
Cafe Bistro
02.2010 - 09.2012
House Cleaner
Private Housekeeping
11.2006 - 02.2010
Teacher
Yalova Lisesi
06.2004 - 10.2006
Secretary to the General Manager
Kuru Limited Company
04.2003 - 11.2006
Receptionist
Kuru Limited Company
01.2003 - 10.2006
Teaching Assistant
Yalova Halk Eğitim Merkezi
09.2002 - 06.2004
10 - 5 Year
Göbel İlkokulu
ESL 6 - 2 Year
Ottawa Hardini School
10 - 4 Year
Niğde Üniversitesi
10 - 3 Year
Yalova Lisesi
10 - 3 Year
Tavsanlı Atatürk Lisesi
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