Ozgul Turan
Ottawa,ON
Summary
Resourceful Senior Consultant with extensive experience in leading transformation, process and cost optimization programs. Act like an owner to drive exceptional results. Levergage strong collaboration skills to foster accountability, alignment and engagement in complex environments. Effective communicator ready to bring fresh perspectives and an impeccable work ethic to any team.
Overview
12
12
years of professional experience
Work History
Senior Consultant, Innovation
Bank of Montreal
06.2023 - 05.2025
- Served as an Engineering and Delivery Coach for a 65-plus-member development team
- Collaborated with senior leadership and development to increase the stability, modernization, and enhancement of branch applications portfolio
- Enhanced branch employee and customer experience by focusing on engineering and operational excellence
- Reduced high-cost physical infrastructure footprint by migrating applications to cloud and driving cloud modernization at scale
- Defined a high-accountability, high-flexibility delivery and stakeholder engagement model for a complex migration program that impacted 10,000+ stakeholders internally and externally, overcoming the shortcomings of traditional delivery approaches
- Effective stakeholder engagement removed knowledge gaps, improved access to key people and tools, expedited issue resolution, and ensured sustainable progress
- Improved planning and delivery performance by eliminating duplications, variations, and excessive lead times in intake, estimation, and end-to-end release management processes
- Ensured prudent usage of portfolio funding to deliver more with less
- Fostered growth and development of new generation engineers by engaging them in team leadership, solution presentation, and facilitation of problem-solving activities
Senior Consultant, Agile & DevOps Transformation
Bank of Nova Scotia
03.2020 - 10.2022
- As a senior consultant on strategic programs, I led the adoption of Agile and DevOps practices
- I analyzed each program's context, defined the right-sized delivery structure, and ensured the programs had a roadmap aligned with the strategic objectives
- Exceeded the agile transformation program targets for the number of mature agile teams
- Equipped agile teams with the required skills, tools, and resources to reduce dependencies and deliver work independently
- Regularly secured funding for continuous improvement opportunities by conducting cost/benefit analysis and presenting ideas to the senior leadership
- Enabled the successful launch of two new products worth over $50M on time
Agile Coach
Canadian Imperial Bank of Commerce
01.2019 - 12.2019
- Formed and coached collections value stream to reach their peak performance
- Performed value discovery sessions with front-line employees and visualized operational inefficiencies to guide the prioritization of new features
- Increased call center agent productivity by 60% with extensive process automation
Agile Coach
Royal Bank of Canada
01.2018 - 12.2018
- Partnered with Product and Engineering leads to build several cloud-native mobile applications using microservices and serverless architecture
- Translated product roadmap into a well-refined product backlog
- Contributed to the advancement of agile at scale practices at the enterprise level
Senior Project Manager
Bank of Montreal
11.2013 - 05.2017
- Led end-to-end delivery for software development and infrastructure changes in Wealth Management
- Managed vendor relations, contract agreements, billing and invoicing
- Maintained accurate forecasting and financial control
- Consistently delivered projects on time, on budget, and to business satisfaction
Senior Project Manager
SunLife
11.2013 - 05.2017
Senior Project Manager
BlackBerry
11.2013 - 05.2017
Senior Project Manager
Symcor
11.2013 - 05.2017
Education
Bachelor of Science - Electrical Engineering
Yildiz Technical University
Turkey01.1996
Skills
- Leadership
- Strategic Planning
- Team Building
- Stakeholder Relationships
- Process Improvements
Hobbies and Interests
- Cycling
- Running
- Cooking
- Gardening
Timeline
Senior Consultant, Innovation
Bank of Montreal
06.2023 - 05.2025
Senior Consultant, Agile & DevOps Transformation
Bank of Nova Scotia
03.2020 - 10.2022
Agile Coach
Canadian Imperial Bank of Commerce
01.2019 - 12.2019
Agile Coach
Royal Bank of Canada
01.2018 - 12.2018
Senior Project Manager
Bank of Montreal
11.2013 - 05.2017
Senior Project Manager
SunLife
11.2013 - 05.2017
Senior Project Manager
BlackBerry
11.2013 - 05.2017
Senior Project Manager
Symcor
11.2013 - 05.2017
Bachelor of Science - Electrical Engineering
Yildiz Technical University
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