OZGENUR INCE
North York,ON
Summary
. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
Salvation Army Thrift Store
01.2022 - Current
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Built relationships with customers to encourage repeat business.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
Volunteer
Earthquake Aid Program Organized By Arise Student
02.2023 - 03.2023
- Facilitated community outreach to expand participation and support.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
- Gathered opinions and support from grass-roots supporters to solidify group position.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated leadership skills in managing projects from concept to completion.
Babysitter
Teacher Mothers Who Were Unfairly Dismissed From T
08.2019 - 04.2021
- Identified warning signs of emotional and developmental problems in children.
- Helped children complete homework assignments and school projects.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
- Encouraged children to be understanding and patient with others.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Played games, worked on puzzles, and read books to young children.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Supervised children on playground to help develop physical and social skills.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Communicated positively with children and guardians.
Education
Bachelor of Arts - Political Science
York University
08.2026
Skills
- Trained in soft skill management, adaptable to various work environments
- Friendly and positive personality, excellent team player
- Pays close attention to details and measurements
- Responsible, punctual and patient
- Information Analysis
- Time Management
- Decision-Making
- Strong Communication and Interpersonal Skills
Languages
English
Professional Working
Turkish
Native or Bilingual
Timeline
Volunteer
Earthquake Aid Program Organized By Arise Student
02.2023 - 03.2023
Sales Associate
Salvation Army Thrift Store
01.2022 - Current
Babysitter
Teacher Mothers Who Were Unfairly Dismissed From T
08.2019 - 04.2021
Bachelor of Arts - Political Science
York University
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