OYINKANSOLA Olarewaju
Toronto,ON
Summary
A dynamic professional with a Bachelor's degree in International Law and Global Business Management, bringing a blend of legal acumen and business expertise to the retail sector. Proven ability to navigate complex international regulations while optimizing business operations and driving profitability. Excels in fostering positive customer experiences and implementing strategic initiatives to enhance sales and market presence. Ready to leverage diverse skills and knowledge to contribute effectively to retail business growth and success.
Overview
1
1
year of professional experience
Work History
Customer Care Representative
Urban Behaviour
Barrie , Ontario
2024.04 - 2024.07
- Providing good customer service to customers and attending to their needs.
- Operating POS and accurately counting the money in cash drawer.
- Resolving customer complaints, guiding them, and providing relevant information they need.
- Directing customers to merchandise within the store.
- Maintaining an orderly appearance throughout the sales floor.
Sales Associate
Fosmavic LLC
2024.01 - 2024.04
- Managed client inquiries and issues through various channels, including phone, email, and chat, ensuring prompt resolution and high customer satisfaction
- Established and maintained strong relationships with clients, understanding their needs and providing personalized solutions
- Acted as a liaison between clients and internal teams, facilitating communication and ensuring smooth operations
- Contributed to the development of client service policies and procedures to improve service quality and efficiency
- Collaborated with sales and marketing teams to identify opportunities for upselling and cross-selling products and services
Retail Sales Associate
Evans Brothers Publishers
2023.05 - 2023.12
- Executed sales strategies to achieve revenue targets, acquiring new clients and managing existing accounts.
- Conducted market research to identify potential clients and understand market trends, informing sales strategies.
- Prepared and delivered sales presentations to prospective clients, highlighting product features and benefits.
- Negotiated contracts and agreements with clients, ensuring favorable terms and conditions.
- Monitored competitor activity and market conditions, adapting sales approaches to maintain a competitive edge.
Education
Global Business Management
Georgian College
08.2025
Bachelor of Arts - International Law And Diplomacy
Babcock University
07.2023
Skills
- Data Entry
- Fast Learner
- Financial reporting
- Team leadership
- Communication skills
- Problem Solving
- Client Relationship Management
- Cross-Functional Collaboration
- Process Improvement
Training
- Microsoft Office Certification
- Jobberman Soft Skill Training
Languages
English
Timeline
Customer Care Representative
Urban Behaviour
2024.04 - 2024.07
Sales Associate
Fosmavic LLC
2024.01 - 2024.04
Retail Sales Associate
Evans Brothers Publishers
2023.05 - 2023.12
Global Business Management
Georgian College
Bachelor of Arts - International Law And Diplomacy
Babcock University
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