OYINDAMOLA YISA
North York,Ontario
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
1
1
Certification
Work History
Hospital Porters (Both hospital wards and Clinic Radiotherapy Department)
University College Hospital
- Assisted senior clients with bathing, dressing, grooming, and other personal care tasks
- Observed and documented clients' physical, emotional, and mental well-being
- Ensure timely delivery of meals to patients, especially those on special diets
- Engage in friendly chats with patients to boost their well-being during recovery
- Moving patients around the hospital after admission, also transfer patients to other areas for treatments (e.g
- Radiology, Radiotherapy, or surgery)
- Safety is paramount
- Wear gloves and use assistive devices like gurneys and wheelchairs
- When patients require surgery or need to move to another area, ensure that medical notes and personal belongings accompany them.
Email Support Representatives
Ivoryluxe,Inc
02.2024 - Current
- Collected, analyzed and reported on data for use in operational planning
- Developed new tactics to persuade canceling customer to stay with company
- Tracked customer issues to report patterns and trends for metrics and report building
- Maintain composure and patience in dealing with aggressive customers
- Retained high level of knowledge of company's products and services to deliver information on complementary offerings and increase cross-selling.
Education
Diploma - Fashion Design
Allsaint fashion Academy
Ibadan, Oyo08.2017
Diploma - Public Administration
Kwara state polytechnic
Kwara state, Kwara06.2014
Skills
- Activities of Daily Living (ADLs)
- Medication Administration/Monitoring
- Meal Planning and Preparation
- Companionship and Emotional Support
- Assistive Device Usage ( Walkers, Wheelchairs, etc)
- Infection Control and Safety Procedure
- Crisis Prevention and De-Escalation
- Collaboration with Healthcare Providers
Languages
English
Professional Working
Certification
- Essor College Certification
- Certified Personal Support Worker
- Certified HomeCare Assistance
- Certified Administration of Medication (Law 90)
- Diploma in caregiving Certification
- Alison E-learning
- First Aid and CPR Certification ( Canadian Red Cross)
- Medication Administration Training Certification (Alison E-learning)
References
Available upon request
Timeline
Email Support Representatives
Ivoryluxe,Inc
02.2024 - Current
Hospital Porters (Both hospital wards and Clinic Radiotherapy Department)
University College Hospital
Diploma - Fashion Design
Allsaint fashion Academy
Diploma - Public Administration
Kwara state polytechnic
- Essor College Certification
- Certified Personal Support Worker
- Certified HomeCare Assistance
- Certified Administration of Medication (Law 90)
- Diploma in caregiving Certification
- Alison E-learning
- First Aid and CPR Certification ( Canadian Red Cross)
- Medication Administration Training Certification (Alison E-learning)
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