OYINDAMOLA OLANIYAN
Edmonton,Canada
Summary
Friendly, reliable, and customer-focused team member with experience in food service, order handling, and preparation. Skilled in maintaining cleanliness, working efficiently in fast-paced environments, and delivering excellent customer service.
Personable and dedicated team player with knack for delivering top-notch customer service and fostering welcoming atmosphere. Possesses foundational knowledge in food safety and sanitation principles, coupled with strong communication and multitasking skills. Aims to enhance customer satisfaction and contribute to operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Crew Member and All Pro
Popeyes Louisiana Kitchen
10.2022 - Current
- Provided friendly and efficient customer service by taking orders, answering questions, and handling transactions.
- Prepared food items according to company standards, ensuring quality, accuracy, and cleanliness.
- Maintained a clean and sanitary work environment, following all food safety procedures.
- Collaborated with team members to support smooth kitchen and front counter operations.
- Restocked ingredients, packaging, and supplies to maintain workflow during busy hours.
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Operated kitchen equipment efficiently, maintaining food safety and quality standards.
- Assisted in training new team members on operational procedures and service protocols.
- Collaborated with team to streamline order processing, enhancing overall workflow efficiency.
- Managed inventory levels, ensuring timely restocking of supplies to meet demand.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Customer service/ Cashier
KFC
01.2023 - 08.2024
- Greet customers, take orders accurately, and handle inquiries or complaints politely.
- Input orders into the system, manage cash/card transactions, and ensure correct change and receipts.
- Maintain cleanliness at the counter and dining area and follow food safety standards.
- Work closely with kitchen staff and coworkers to ensure smooth operations, especially during busy times.
- Suggest add-ons or promotions to boost sales and improve customer experience.
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Monitored inventory levels, assisting in restocking supplies as needed.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Personal Assistant / Community Social Worker
Ribbon Rouge Foundation
05.2022 - 08.2022
- Assisted clients with daily living activities, including personal care, meal preparation, and mobility support.
- Promoted independence and quality of life through compassionate, client-centered care.
- Connected individuals with essential community services such as housing, healthcare, and education.
- Advocated for clients’ rights and well-being, ensuring access to necessary resources and support.
- Provided emotional support, crisis intervention, and active listening in challenging situations.
- Maintained accurate records and developed individualized care and support plans.
- Summer Position
Education
Bachelor of Science - Environmental Science
Concordia University of Edmonton
Edmonton, AB08-2027
Skills
- Attention to details
- Excellent communication
- Cash Handling & POS System
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
Languages
English
Full Professional
Yoruba
Native or Bilingual
Certification
Food Handling
First Aid & CPR
WHMIS
Timeline
Customer service/ Cashier
KFC
01.2023 - 08.2024
Service Crew Member and All Pro
Popeyes Louisiana Kitchen
10.2022 - Current
Personal Assistant / Community Social Worker
Ribbon Rouge Foundation
05.2022 - 08.2022
Bachelor of Science - Environmental Science
Concordia University of Edmonton