OYINADE ADENIYI-THOMAS
Charlottetown,PE
Summary
- Third-year political science student with a proven track record in researching and writing papers using political-based sources.
- Skilled at effectively analyzing information to extract key points and adeptly communicating summaries in writing and presentations tailored to academic audiences.
- Possesses one year of experience delivering high-quality customer service in retail and food service sectors, demonstrating exceptional communication abilities.
- Personable and adept at fostering positive relationships with colleagues and clients.
- Demonstrates strong time management and organizational skills, consistently meeting deadlines while balancing multiple priorities effectively.
Overview
2
2
years of professional experience
Work History
LOBSTER PLANT WORKER
Seafood 2000 Ltd.
05.2021 - 08.2021
- Leadership: Demonstrated leadership by swiftly navigating through different situations in a dynamic work environment, ensuring smooth operations and maintaining team morale.
- Coordination: Coordinated efforts to secure delivery and completion of daily work orders promptly, contributing to efficient workflow and meeting deadlines consistently.
- Trained: Effectively trained team members to orchestrate time while packing and weighing lobster products, optimizing productivity and reducing packing errors by 15%.
- Collaboration: Led recent collaboration efforts with colleagues for seamless operations, by leading a team of six people and delegating tasks to each associate to meet quality control standards of products, resulting in a 20% increase in product quality.
- Precision: Executed precision in packaging finished products and prepared them for shipment, ensuring product integrity and customer satisfaction, leading to a 10% reduction in return rates.
- Exceeded performance expectations regularly by focusing on efficient task completion while maintaining high attention to detail during all aspects of job duties performed as a plant worker
SUPERVISOR/CASHIER
Tbakes Bakery And Confectionery
07.2019 - 03.2020
- Communication: Demonstrated effective verbal and written communication while interacting with customers, resulting in improved customer satisfaction scores by 15%.
- Analysis: Studied trends in customer feedback and reports with data analysis and introduced strategies to target common complaints, leading to a 25% reduction in recurring issues.
- Evaluation: Evaluated employee performance and coached and trained to improve weak areas, resulting in a 10% increase in employee productivity.
- Optimization: Optimized customer experience by delivering superior services and effectively troubleshooting issues, resulting in a 30% increase in customer retention rates.
- Relationship Building: Cultivated positive relationships with vendors to deliver a timely and cost-effective supply of services and materials, reducing procurement costs by 15% and improving delivery times by 20%.
Education
Bachelor of Arts - Political Science
University of Prince Edward Island
Charlottetown, PE05.2025
Skills
Problem-solving abilities:
- Applied problem-solving abilities to untangle complex issues, ensuring swift resolution and client satisfaction
Good Writing Skills:
- Leveraged strong writing skills to craft compelling and articulate communications tailored to meet the diverse needs of the audience
Active Listener:
- Demonstrated commitment to active listening by attentively understanding client concerns, fostering trust, and facilitating productive dialogue
Strong Analytical and Collaborative Skills:
- Collaborated closely with team members, utilizing analytical prowess to dissect challenges, generate innovative solutions, and drive collective success
Client service:
- Delivered personalized client service experiences, proactively addressing needs, and exceeding expectations to cultivate long-lasting relationships
Technical skills:
- Showcased technical proficiency by effectively navigating complex tools and platforms, empowering seamless execution of tasks and projects
Time management:
- Mastered time management techniques to optimize productivity, prioritize tasks effectively, and consistently meet project deadlines without compromising quality
Timeline
LOBSTER PLANT WORKER
Seafood 2000 Ltd.
05.2021 - 08.2021
SUPERVISOR/CASHIER
Tbakes Bakery And Confectionery
07.2019 - 03.2020
Bachelor of Arts - Political Science
University of Prince Edward Island
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