Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
IT Technical Support Intern
BNP Paribas Bank
05.2023 - 08.2023
Assisted with equipment setup for meetings, events, and daily operations.
Provided research and problem-solving support to the team.
Configured hardware, devices, and software for employee workstations.
Removed malware, ransomware, and other threats from laptops and desktop systems.
Developed and maintained documentation related to the financial systems, custom queries, reports, or other technology resources.
IT Support
Ajiboye Adeoye & CO
08.2020 - 05.2023
Supported the functionality of financial technology resources.
Assisted in finance system administration tasks, including software configuration, security, access management, upgrades, and testing.
Created and managed documentation for financial systems, custom queries, reports, and other technology resources.
IT Help Desk Assistant
Concordia University
09.2021 - 04.2022
Assisted Concordia students and academic community by analyzing, troubleshooting, and resolving technical problems and provided support to students, faculty and staff with Office 365, Zoom, Moodle and other applications.
Projects
Concordia University
01.2020 - Current
Programmed a self-navigating hovercraft using C++ and Arduino, actively contributing to its design and construction.
Designed glasses for the visually impaired, created a prototype, conducted research on manufacturing and distribution, and pitched the idea successfully to judges.
In a leadership capacity, I guided a team of four in devising successful solutions for intricate case challenges.
Education
Bachelor of Engineering - Computer Engineering
Concordia University
Montreal, QC
05.2025
Skills
Operating Systems: Windows, Unix, Linux
C, Java, JavaScript, Python, SQL
Software Application Testing
Customer Complaint Management
Customer Service and Assistance
Technical Support and Assistance
Hardware and Software Installation
Scrum Processes
Web Development Technologies
Languages
French
English
Timeline
IT Technical Support Intern
BNP Paribas Bank
05.2023 - 08.2023
IT Help Desk Assistant
Concordia University
09.2021 - 04.2022
IT Support
Ajiboye Adeoye & CO
08.2020 - 05.2023
Projects
Concordia University
01.2020 - Current
Bachelor of Engineering - Computer Engineering
Concordia University
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