Oyetayo Adesewa
Regina,SK
Summary
Dynamic customer service professional with proven expertise at Shoprite Supermarket, excelling in cash handling and issue resolution. Recognized for enhancing customer satisfaction through attentive service and meticulous transaction accuracy. Strong time management and collaboration skills contributed to improved processes and a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Cashier
Shoprite Supermarket,inc
02.2022 - 12.2024
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with an excellent accuracy level
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Reduced processing errors by meticulously following transaction procedures.
Customer Care Representative
Akol Mega Pharmacy
07.2021 - 01.2022
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
- Developed effective time management strategies to handle multiple tasks simultaneously without compromising quality.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Sought ways to improve processes and services provided.
- Assisted call-in customers with questions and orders.
Education
Bachelor of Arts - Pilosophy,political Sciencs And Economics
University of Regina
Regina, SK06-2028
Bachelor of Science - Animal Production And Health
Ladoke Akintola University of Technology
Ogbomosho,oyo State Nigeria06-2021
Skills
- Customer service
- Cash handling
- Customer service excellence
- Attention to detail
- Customer assistance
- Work ethic and integrity
- Time management skills
- Team collaboration
- Issue resolution
- Written and verbal communication
Languages
English
Full Professional
Timeline
Cashier
Shoprite Supermarket,inc
02.2022 - 12.2024
Customer Care Representative
Akol Mega Pharmacy
07.2021 - 01.2022
Bachelor of Arts - Pilosophy,political Sciencs And Economics
University of Regina
Bachelor of Science - Animal Production And Health
Ladoke Akintola University of Technology
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