Owura Nyarko
Toronto,Canada
Summary
Motivated university student with experience in customer service, collaboration, and fast-paced environments. Brings strong communication, adaptability, problem-solving, and teamwork skills, along with a dependable and positive approach to work.
Overview
1
1
year of professional experience
Work History
Food Service Associate/Front house Attendant
Afros Pizza
Toronto, ON
05.2025 - 09.2025
- Engaged in suggestive sales of promotional items and menu specials, effectively increasing average sales per customer
- Managed customer orders, ensuring accurate processing through point-of-sale system to enhance customer satisfaction
- Assisted in food preparation, following strict hygiene and safety protocols to maintain quality standards
Guest Services Associate
Canada's wonderland
Vaughan, ON
05.2025 - 08.2025
- Provided tailored customer service to guests from diverse backgrounds, ensuring satisfaction and engagement
- Resolved guest concerns while maintaining a positive and professional park experience
- Coordinated with team members to efficiently manage large crowds during peak hours, ensuring smooth operations
- Guided park visitors with directions, ride information, and general inquiries to enhance visitor experience
Cashier/cash office clerk
Johns No frills
Newmarket, Canada
04.2024 - 08.2024
- Processed high volumes of transactions accurately and discreetly, ensuring customer satisfaction
- Supervised front-end staff to maintain efficient daily operations and enhance service delivery
- Completed cash office closing duties, including balancing tills and deposits
- Addressed customer concerns professionally, upholding service standards and improving customer experience.
Education
B.eng - Civil engineering
Toronto Metropolitan University
Toronto, Ontario03-2028
Skills
- Communication (written and verbal)
- Customer service
- Team collaboration
- Problem-solving
- Time management
- Attention to detail
- Adaptability in field and project environments
- MS Office
- Leadership
- Problem solving
Availability
Available full-time May - August, Available evenings and weekends
Extracurricular Activities
Varsity Rugby Team, TMU, Lock Position, 08/01/24, Present, Represented TMU in regional tournaments, promoting credible personal sportsmanship and recognizable team efforts, Balancing 15+ hours per week of training and games with academic responsibilities, showcasing exceptional time management and discipline Canadian Society for Civil Engineers TMU, Project Coordinator and Social Media Director, Developed and implemented social media strategies to increase engagement and visibility of CSCE events and initiatives, Managed and curated content across various platforms including Instagram, LinkedIn, Twitter, and Facebook, ensuring consistency with brand messaging and objectives
Timeline
Guest Services Associate
Canada's wonderland
05.2025 - 08.2025
Food Service Associate/Front house Attendant
Afros Pizza
05.2025 - 09.2025
Cashier/cash office clerk
Johns No frills
04.2024 - 08.2024
B.eng - Civil engineering
Toronto Metropolitan University