Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Interests
Timeline
OWEN WINDSOR-LISCOMBE
Open To Work

OWEN WINDSOR-LISCOMBE

Vancouver,Canada

Work Preference

Desired Job Title

Field Support RepresentativeTUTOR, English Language LearningProduce Department AssociateMeat Department AssociateShipper/Receiver

Work Type

Full Time

Salary Range

65000/yr - 200000/yr

Important To Me

Career advancementCompany Culture

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the Business industry. Solid team player with positive demeanor and superior communication skills. Motivated to maintain customer satisfaction and contribute to company success. Focus on quality, speed and process optimization. Articulate, details-oriented, and superior communication skills. I bring a wide range of skills and my diverse Education background enhances and provides multiple understandings and perspectives to my work, including that of historical/social justice issues, and inclusion.

Overview

15
15
years of professional experience
1
1
Certification
12
12
years of post-secondary education

Work History

Field Support Representative

RICOH Canada
04.2021 - Current
  • On-site technical support for clients including Samsung, Aon, and RBC, enhancing operational efficiency across multiple Law offices, Accounting firms, Banking institutions and Tech companies.
  • Effective and efficient use of Microsoft Office, Excel, PowerPoint, Teams, Outlook and Word, Kofax, Adobe, NetDocs, Webex, and Zoom.
  • Maintenance of records and archival information
  • Trusted to work with highly-detailed and private information materials in legal and financial enterprises
  • Produce binders and booklets with cerlox bindings for client presentations, internal training sessions, and the Law Courts.
  • Maintenance and Troubleshooting: Printers and scanners to ensure optimal performance - across multiple office locations.
  • Organization: Manage daily courier shipments and manage incoming mail distribution for multiple office locations.
  • Proactive and positive approach to all job aspects

TUTOR, English Language Learning

ITutor Group
07.2020 - 01.2022
  • Effective online delivery of English language learning assistance to students of all ages, language levels, and abilities
  • Development of key visuals and customized curricula to enhance language skills.
  • Positive and productive lessons fostering effective learning and engagement with students

Produce Department Associate

IGA Marketplace
08.2019 - 01.2020
  • Efficient stocking and supply of produce for customer availability - product freshness and cleanliness - adhering to the strict COVID mandate at that time
  • Positive interaction with Customers while following COVID protocol

Meat Department Associate

Meinhardt Fine Foods
04.2019 - 08.2019
  • Maintained regular product availability for customers, particularly Meat and Produce
  • Maintained the general food product presentation to enhance visual appeal and attract customers
  • Meat Department: Butchered and trimmed cuts of meat and fish for customers, ensuring adherence to food safety standards and enhancing product presentation.
  • Coordinated inventory shipments for the produce department, ensuring timely restocking of fresh produce and maintaining optimal stock levels.
  • Positive Customer service interactions

Shipper/Receiver

Wolseley Mechanical Group
04.2018 - 09.2018

SUMMER EMPLOYMENT WHILE STUDYING AGRICULTURE AT GUELPH UNIVERSITY

  • Produced shipping documents, including invoices and purchase orders, weekly to streamline inventory management and logistics.
  • Executed weekly inventory audits and managed stock levels using inventory management software, ensuring optimal product availability for the produce department.
  • Monitored and updated delivery statuses of shipments using logistics software to ensure timely delivery and accurate inventory management.
  • Constructed storage racks to organize products, enhancing inventory management.

Produce Department Clerk

Marketplace IGA
11.2013 - 08.2017

SUMMER JOB to FULLTIME EMPLOYMENT WHILE ATTENDING THE UNIVERSITY OF BRITISH COLUMBIA

  • Stocked shelves and merchandised seasonal fruits
  • Preparation of fresh vegetables for display in-store
  • Coordinated inventory shipments for the produce department, ensuring timely restocking of fresh produce and maintaining optimal stock levels.
  • Customer Service - Cashier

Cashier/Server

Alma Mater Society Outdoor BBQ
09.2011 - 10.2012

PART-TIME EMPLOYMENT WHILE STUDYING FULLTIME AT THE UNIVERSITY OF BRITISH COLUMBIA

  • Processed customer transactions daily at the checkout counter, ensuring accurate cash handling and customer satisfaction.
  • Served meals to customers at a busy outdoor BBQ event.
  • Excellent customer service delivered under in high-paced conditions

Education

Bachelor of Arts - History

University of British Columbia, Vancouver, BC
09.2009 - 05.2014

TOEFL Certification - English Language Learning

University of Toronto, Toronto, ON (Online Program)
01.2019 - 04.2026

Diploma - Agriculture

University of Guelph
05-2019

Teaching of English As A Foreign Language (TOEFL) - English Language Learning

University of Toronto, Toronto, ON (Online Program)
09-2020

Skills

  • Microsoft Office, Excel, PowerPoint, Teams, Outlook and Word, Kofax, Adobe, NetDocs, Webex, and Zoom
  • Customer service expertise
  • Superior reading comprehension, listening and spoken communication skills
  • Adaptability and time management
  • Ability to type 80 words per minute
  • Teaching expertise for English as a second language
  • Proper phone and email etiquette
  • Organizational Development
  • Meticulous attention to detail
  • Technical Proficiency

Accomplishments

  • Pacific Spirit Park Gardening August 2025- October 2025
  • Museum of Vancouver June 2025
  • Field Work-RWANDA - Developing World Connections May 2013 - building kitchen facilities
  • Carnival del Sol June 2011
  • All British Field Meet 2007-2013

Languages

English
Native or Bilingual
Spanish
Limited Working
French
Limited Working

Certification

TOEFL Certification

Interests

  • Travel - UK, France, Germany, Italy, Greece, Thailand, Rwanda, Brazil
  • Team Sports - Australian Rules Football; Walking/Hiking
  • Avid Reader
  • Cooking
  • Volunteer Travel - Rwanda

Timeline

Field Support Representative - RICOH Canada
04.2021 - Current
TUTOR, English Language Learning - ITutor Group
07.2020 - 01.2022
Produce Department Associate - IGA Marketplace
08.2019 - 01.2020
Meat Department Associate - Meinhardt Fine Foods
04.2019 - 08.2019
University of Toronto - TOEFL Certification, English Language Learning
01.2019 - 04.2026
Shipper/Receiver - Wolseley Mechanical Group
04.2018 - 09.2018
Produce Department Clerk - Marketplace IGA
11.2013 - 08.2017
Cashier/Server - Alma Mater Society Outdoor BBQ
09.2011 - 10.2012
University of British Columbia - Bachelor of Arts, History
09.2009 - 05.2014
University of Guelph - Diploma, Agriculture
University of Toronto - Teaching of English As A Foreign Language (TOEFL), English Language Learning
OWEN WINDSOR-LISCOMBE