Owen Newport
Vancouver,BC
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
17
17
years of professional experience
Work History
Co-Founder & CEO
Felix Payment Systems Ltd
07.2016 - 01.2024
- Founded and led the strategic vision of Felix Payment Systems, a fintech company focused on Terminal development, Tap to Phone, Cloud Payment Kernels, and eCommerce
- Secured initial funding from prominent investors within Canada and the United States
- Developed and executed a comprehensive business plan and product development roadmap
- Spearheaded the development of innovative fintech solutions disrupting traditional financial services
- Established strategic partnerships with key players in the financial industry, including Visa, MasterCard, and American Express
- Demonstrated a deep understanding of regulatory frameworks, ensuring compliance with industry standards and regulations
- Built a high-performing team, fostering a positive and innovative company culture
- Established the company as a thought leader in the fintech space through participation in industry conferences and speaking engagements
- Achievements: Successfully launched Felix Terminal and Felix Cloud, gaining industry-wide adoption
- Developed and certified Remote Payment Kernels meeting all regulatory requirements
- Established key partnerships across the industry, including Card Networks and North American Payment Processors.
Senior Business Intelligence/Data Analyst
HOBSON
07.2016 - 10.2017
- Gathered and documented quality business requirements related to Business Intelligence.
- Documented existing database & Reporting to determine gaps and apply best practice.
- Manipulated, cleansed & processed data using Excel, Access, Oracle, and SQL to analyze, draw conclusions & develop recommendations to optimize business growth.
- Selected and applied appropriate statistical and analytical techniques to uncover trends and generate insights.
- Applied project management processes (Agile), techniques, and terminology across the team.
- Coordinated the production of compelling and insightful reporting for a broad range of internal and external stakeholders.
- Used MS SQL SERVER & Oracle databases to create ETL via SSIS.
- Used SSRS to create internal reports for deployment.
- Prepared and integrated SSRS reporting into PowerBI.
- Developed reporting to internal and external clients that convey complex information in a simple manner.
- Managed 5+ Analysts across a variety of projects & regions.
Senior Business Intelligence/Data Analyst
AUSTRALIA POST
04.2011 - 06.2016
- Developed and implemented data governance policies and procedures.
- Developed data mining algorithms to identify and classify patterns in data.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Developed and maintained data warehouses and data marts to support business operations.
- Optimized data access and storage to improve performance of analytics systems.
- Deployed predictive analytics models to forecast future trends.
- Designed and developed data pipelines to acquire, clean and process data.
- Generated ad-hoc reports to evaluate specific business requirements.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Created data models to support decision-making processes.
- Implemented business intelligence solutions to increase operational efficiency.
- Utilized data visualization techniques to present and explain complex data sets.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Provided technical support for troubleshooting analytics and reporting issues.
- Collaborated with stakeholders to identify business needs and data sources.
- Maintained proficiency with latest database technologies.
- Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
- Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
- Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes.
BI Manager
ANZ
10.2009 - 01.2011
- Developed reporting to measure core end-to-end processes that will allow the business to gauge performance and establish areas for improvement
- Provided accurate, timely, and operational metrics relevant to business functional teams within Australian Operations
- Led a team of analysts in developing robust reporting processes
- Established and managed ongoing processes to capture requirements from stakeholders
- Engaged with stakeholders to determine priorities and allocate resources accordingly
- Managed and influenced stakeholders by providing regular progress updates
- Participated in both formal and informal training and development opportunities that will enhance technical skills and develop consultative skills
- Achievements: Successfully restructured team into Australian Operations streams to improve engagement and provide greater role clarity
- Developed and implemented tactical automation on key reports through the use of MS SQL 2008
- Successfully negotiated to include Complaints and Mortgage data into New Australian Operations Database without cost while also reducing Business Risk.
Senior Business Intelligence Analyst
ANZ
01.2009 - 01.2010
- Developed reporting to measure core end-to-end processes that will allow the business to gauge performance and establish areas for improvement
- Worked with technology to develop systems access and database requirements
- Engaged with stakeholders to gather requirements and map processes to understand requirements that will assist in day-to-day performance monitoring
- Worked with outsource partners to improve End to End Cycle time for Mortgages and reduce Missed Settlements
- Understood existing reports and developed solutions to automate team's reporting process through the use of SSIS and decommission Excel Reports via SSRS integration
- Constructed Temporary workflow tools for business areas using manual processes e.g
- Transaction Services
- Provided reporting support to project teams as required
- Provided coaching and support to Junior Business Information Analysts on SQL, Hyperion, SAS, and Six Sigma methodologies
- Facilitated Business Management workshops and Managed and influenced stakeholders
- Achievements: Successfully built Mortgages reporting that established a large number of Mortgage settlements were missed
- This has enabled the business to establish improvements to reduce the amount of missed settlements
- Developed Systems solution to automate a number of reports without cost and reduced production time.
Senior Business Analyst
AXA
06.2007 - 01.2009
- Worked with Project teams and wider business units to Manage and develop reporting and data requirements
- Analyzed and redeveloped current reporting process for improvement
- Supported projects teams across business to provide data required and where necessary create data warehousing solutions
- Developed dashboards using Hyperion to provide Monthly, Quarterly, and Yearly data on Sales inflows and Outflows, Budget tracking, and overall Business performance
- Maintained and managed Smart-Facts Oracle and SQL Databases (SSIS) and provided support for Hyperion users across AXA business units
- Initiated and Led Process Improvement Projects using Six Sigma methodology to support the overall business plan
- Engaged and maintained key relationships with Project Stakeholders
- Provided yearly Greenbelt training Support and provided ongoing coaching to new green belts
- Managed and influenced stakeholder expectations across projects
- Created and recorded the outcome of test cases for various projects, including AML
- Achievements: Successfully developed and improved call center reporting through blending Infomart and Datamart
- Successfully completed Black Belt Project with an annual cost saving of 65K per year
- Successfully designed and created in-house Anti Money Laundering Solution to reduce project costs
- Successfully created customer profiling suite for targeted sales.
Education
BACHELOR OF ARTS (PHILOSOPHY) -
MURDOCH UNIVERSITY
Perth, Western Australia01.2002
Skills
- Partnership Cultivation
- Technical Proficiency
- Stakeholder Communication
- Strategic Partnerships
- Stakeholder Relations
- Product Development
- Problem Solving
- Industry Knowledge
- Solution Innovation
- Programming & Software Development
- Data Analysis
Languages
English
Native or Bilingual
French
Elementary
Timeline
Co-Founder & CEO
Felix Payment Systems Ltd
07.2016 - 01.2024
Senior Business Intelligence/Data Analyst
HOBSON
07.2016 - 10.2017
Senior Business Intelligence/Data Analyst
AUSTRALIA POST
04.2011 - 06.2016
BI Manager
ANZ
10.2009 - 01.2011
Senior Business Intelligence Analyst
ANZ
01.2009 - 01.2010
Senior Business Analyst
AXA
06.2007 - 01.2009
BACHELOR OF ARTS (PHILOSOPHY) -
MURDOCH UNIVERSITY
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