Owen McMaster
Madoc,ON
Summary
Highly efficient in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Friendly Sales Advisor knowledgeable about Sporting equipment/footwear products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's
04.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Volunteer
Golf Canada
05.2023 - 06.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Sales Advisor
Sportchek
09.2021 - 09.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
- Trained and mentored new sales representatives.
- Collaborated with cross-functional teams to identify and address customer needs.
- Used customer insights to develop innovative sales strategies to increase sales.
Team Leader
McDonald's
04.2018 - 09.2021
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Frequently inspected production area to verify proper equipment operation.
Education
No Degree - Sport Management
Niagara College
Welland, ON04.2025
High School Diploma -
Centre Hastings Secondary School
Madoc, ON06.2020
Skills
- Nutritional Education
- Team Contribution
- Performance Improvement
- Dependable and Cooperative
- Adaptability and Flexibility
- Merchandising
- Product Demonstration
- Solution Planning
- Promotional Planning
- Product and Service Knowledge
- Training and Development
Accomplishments
2019 Doyle Foods Employee of the year
Timeline
Volunteer
Golf Canada
05.2023 - 06.2023
Crew Member
McDonald's
04.2023 - Current
Sales Advisor
Sportchek
09.2021 - 09.2022
Team Leader
McDonald's
04.2018 - 09.2021
No Degree - Sport Management
Niagara College
High School Diploma -
Centre Hastings Secondary School
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