Sarah Kipp
Summary
Passionate and hardworking hospitality professional with a strong background in serving, bartending, event management, and customer service. I take pride in my ability to adapt in fast-paced environments, problem-solve, and build connections, always striving to create a welcoming and enjoyable atmosphere. Smart Serve certified and always eager to grow and take on new challenges. Entrepreneurial mindset with experience in small business ownership and product marketing.
Overview
4
4
years of professional experience
Work History
Banquet Supervisor/Head Bartender
The Elm Hurst Inn & Spa
05.2023 - Current
- Oversee event setup, takedown, and event execution.
- Lead and coordinate staff to maintain company standards
- Communicate with clients to understand and exceed expectations.
- Resolve any issues efficiently, maintaining professionalism and client satisfaction.
- Train new servers and bartenders to company guidelines
Small Business Owner
Perfectly Stitched Customs
01.2021 - Current
- Launched and manage a successful custom embroidery business.
- Developed and executed a strategic business plan, focusing on growth and profitability.
- Designed and produced unique, high-quality embroidery products based on customer requests.
- Promoted business via social media to generate leads and maximize brand awareness.
Beer Enthusiast
The Beer Store
04.2022 - 06.2024
- Provided expert knowledge on various beer products and promotions.
- Maintained inventory, rotated stock, and ensured accurate returns of expired products.
- Delivered an outstanding customer experience in a fast-paced retail environment.
- Operated and managed a POS (Point of Sale) system efficiently to process transactions and track sales.
Education
Architectural Technology (Advanced Diploma) -
Fanshawe College
08.2024
High School Diploma -
Lord Dorchester Secondary School
06.2020
Skills
- Excellent organization & attention to detail
- Ability to work in a fast-paced environment
- Strong collaboration & leadership skills
- Exceptional customer service & communication
- Quick thinking & creative problem-solving
- Smart Serve Certified
- G License Holder
Timeline
Banquet Supervisor/Head Bartender
The Elm Hurst Inn & Spa
05.2023 - Current
Beer Enthusiast
The Beer Store
04.2022 - 06.2024
Small Business Owner
Perfectly Stitched Customs
01.2021 - Current
Architectural Technology (Advanced Diploma) -
Fanshawe College
High School Diploma -
Lord Dorchester Secondary School
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