Owen King
Hollister,CA
Summary
Dynamic barista with a proven track record at Starbucks, enhancing customer loyalty through exceptional communication and problem-solving skills. Expert in multitasking and creating personalized beverages, driving sales growth. Recognized for training new team members with a positive approach, ensuring a friendly and efficient service experience.
Diligent Service Associate with 3 years of experience in the retail field. Excellent phone and customer service skills. Familiar with point of sales systems.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
01.2023 - 04.2025
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Excelled in customer service providing customers with an experience to look back on when the return
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Standard Bearer
Pebble Beach Pro Am
06.2018 - 07.2018
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed strong communication and organizational skills through working on group projects.
Education
High School Diploma -
Pacheco High School
Los Banos06-2024
Skills
- Multitasking and organization
- Active listener
- Friendly and outgoing
- Positive and professional
- Basic math
- Decision-making
- Sales expertise
- Attention to detail
- Excellent memory
- Clear communication
- Solid problem solver
- Speedy and efficient
Timeline
Barista
Starbucks
01.2023 - 04.2025
Standard Bearer
Pebble Beach Pro Am
06.2018 - 07.2018
High School Diploma -
Pacheco High School
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