Owen King
Murillo
Summary
Motivated student with a strong work ethic and creative ability, showcasing quick and critical thinking. Embracing challenges and responsibilities, thrives on utilizing intelligence to overcome obstacles. Possesses a diverse skill set and approaches every task and responsibility with approachability and adaptability. Excels in effectively navigating difficult situations professionally. Eager to contribute talents at 19 years of age, to make a meaningful impact.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
McDougall Energy
Thunder Bay
10.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Identified opportunities for upselling additional products or services based on customer needs.
GSA Associate
Petro-Canada
Cambridge
12.2021 - 02.2024
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Provided customer service support for inquiries, complaints, and returns.
- Identified opportunities for process improvement and cost savings initiatives.
Education
Bachelors of Kinesiology - Kinesiology
Lakehead University
Thunder Bay, None04-2028
High School Diploma -
Glenview Park Secondary School
Cambridge, ON06-2023
Skills
- Data analysis
- Communication skills
- Sales reporting
- Customer service
- Team collaboration
- Outgoing personality
Accomplishments
- Myers Medical Clinic Volunteer
- Cambridge Legion Volunteer
- Adara Collection Volunteer
Timeline
Customer Service Representative
McDougall Energy
10.2024 - Current
GSA Associate
Petro-Canada
12.2021 - 02.2024
Bachelors of Kinesiology - Kinesiology
Lakehead University
High School Diploma -
Glenview Park Secondary School
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