Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sophia Hunt

Solvang

Summary

Driven and compassionate professional with extensive experience in animal care and customer service, notably at Kia Ora Ranch and SYV Human Society/DAWG. Excelled in leadership roles and conflict management, ensuring high standards of care and service. Demonstrated hardworking nature and exceptional people skills, contributing to significant number of animal adoptions and customer satisfaction. Searching for a position where I can utilize my customer service skills, out- going personality and strong work ethic combined with my love for animals.

Overview

11
11
years of professional experience

Work History

Kennel Assistant

SYV Human Society/DAWG
02.2022 - 07.2024
  • Responsible for all Social Media content creation and posting on agency website
  • Volunteer Coordinator - Reviewed volunteer applications, held monthly orientation and training groups, provided ongoing education/coaching of volunteers
  • Special Event/Fundraising Coordinator: Assisted in all fundraising and adoption events
  • Managed all front desk/phone/administrative duties when needed
  • Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
  • Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
  • Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
  • Maintained detailed records of each animal's care, including feeding schedules, exercise routines, and any special requirements.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
  • Developed strong relationships with clients through open communication and trust-building interactions during Meet & Greets and adoption pick-up times.
  • Ensured safety of all animals through proper handling techniques and adherence to established protocols.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
  • Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
  • Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.
  • Provided compassionate care for sick or injured animals while they recovered under veterinary supervision at the facility.
  • Improved animal welfare with regular exercise routines and socialization activities.
  • Collaborated with other staff members to create a positive work environment focused on delivering high-quality care to all animals in the facility.
  • Enhanced animal care by administering medication and maintaining medical records.
  • Demonstrated strong multitasking abilities by managing multiple responsibilities simultaneously, including animal care, client interactions, and administrative duties.
  • Assisted in the adoption process, helping to place animals in suitable homes while educating adopters on what to expect and animal behavior/care.
  • Supported facility goals by participating in community outreach events to promote adoption opportunities and responsible pet ownership practices.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Coordinated timely, appropriate animal transfers with shelters, rescue organizations and animal centers.
  • Led basic obedience training with dogs to promote positive, healthy behaviors.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Educated visitors and staff on proper animal care and handling.
  • Trained animals in behavioral compliance or other special routines or commands.

Ranch/Animal Caretaker

Kia Ora Ranch
08.2020 - 02.2022

* Oversight and care of all ranch animals

* Maintained cleanliness and safety of all animal enclosures

* Assisted in tagging and administration of medications to animals

* Socialized and exercised animals including a wild horse

* Worked closely with other ranch staff to complete tasks

* Operated heavy machinery including tractor

* Care for newborn animals

* Followed all pet care instructions, including dietary needs and medication regimens

* Grooming of animals

Volunteer

National Charity League Inc.
Apr 2013 - 04.2019

* Atterdag Village- Socialized with residents in theretirement community; played games and conversed with them to decrease isolation and loneliness

* Therapeutic Riding Program- Assisted with therapeutic horseback riding lessons; interacted with and supported special needs clients, socialization of horses and care including grooming

* Solvang Theaterfest- Ushered for 15 theater productions- seating 300+ patrons each time; worked in busy concession stand during intermission

* SYV Humane Society- Socialized with animals, facility maintenance/ cleaning, helped to find them a forever home

* Safety Town- SVY Presbyterian Church- counselor for week long summer camp for 3-5 year olds, creating and supervising crafts, assisting with safety curriculum, soothing upset children

* Friendship House- Planted garden for elderly residents' home

* Solvang Public Library- Assisted with book sale. Merchandising and sales.

Server/ Cashier

Panino
Jan 2018 - 05.2018
  • Took orders and served guests at their tables
  • Took to-go orders over the phone and communicated to kitchen staff, packaged and served orders
  • Provided exceptional customer service to all guests, even in peak business periods. Provided suggestions to tourists in a welcoming manner
  • Kept work areas clean, neat and sanitized according to requirements
  • Listened to customer needs and suggested additional menu items as appropriate
  • Took special orders for large groups and wine tours
  • Opened new inventory and rotated stock by dates to maintain freshness
  • Received payment via cash, check, card or mobile payment and processed accurately
  • Maintained calm and professional demeanor in all situations
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
  • Routinely removed trash and debris from restaurant
  • Upheld standards of cleanliness, food handling and safety
  • Bussed, cleared, cleaned tables in an efficient manner

Baseball Concession Worker

Pony Fields Snack Shack
03.2013 - 09.2016

Worked in busy baseball concession stand; handled money, made change (no cash register), maintained cleanliness of stand, quickly prepared food orders in high paced environment.

Camp Counselor In Training

Dunn School
06.2013 - 08.2013
Supervised campers ages 3-10 during Day Camp. Organized activities, conflict management, soothed upset children, assisted in pool supervision.

Education

High School Diploma -

Santa Ynez Valley Union High School
Santa Ynez
06.2019

Regional Occupational Program- Restaurant
Santa Ynez Valley Union High School

Skills

Outgoing

People Person

Conflict Management Skills

Leadership Skills

Ability to remain calm under pressure

Hardworking

Special interest in animal photography

Special interest in animals and animal welfare

Accomplishments

President Elect- National Charity League

Elected president among peers to led meetings following Roberts Rules of Order, planned events, lead ice breakers, etc.


Won "Sunshine Award" National Charity League: Youth Member who shows leaderships skills, is inclusive, respectful and friendly to all youth members, has a positive attitude and follows all NCL values.


Amateur Photographer- Have taken classes and held photo shoots with specialization in animals on volunteer and paid basis using personal SLR camera


Timeline

Kennel Assistant

SYV Human Society/DAWG
02.2022 - 07.2024

Ranch/Animal Caretaker

Kia Ora Ranch
08.2020 - 02.2022

Camp Counselor In Training

Dunn School
06.2013 - 08.2013

Baseball Concession Worker

Pony Fields Snack Shack
03.2013 - 09.2016

Volunteer

National Charity League Inc.
Apr 2013 - 04.2019

Server/ Cashier

Panino
Jan 2018 - 05.2018

High School Diploma -

Santa Ynez Valley Union High School

Regional Occupational Program- Restaurant
Sophia Hunt