Owen Hawksworth
Maple Ridge
Summary
Detail-oriented administrative team member well-versed in data entry, customer relations, and recordkeeping. Familiar with accounts receivable and collections operations. Excellent multitasking and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Accounts Receivable
Corporate Courier
01.2016 - 01.2019
Teller
CIBC
01.2010 - 01.2014
Data Entry Specialist
Vancouver Home Maintenance
01.2008 - 01.2010
Education
Bachelor of Commerce - Entrepreneurship
University of Victoria
Victoria, BC01.2004
High School Diploma -
Windsor Secondary School
North Vancouver06-1999
Skills
- Strong skill set in Microsoft Office 365, QuickBooks, and a fast learner of internal databases
- Accurate and consistent with a typing speed of 40pm
- Analyze purchase orders and communicate effectively with customers
- Able to provide accounting support and data entry
- Demonstrated ability in connecting, negotiation skills and collecting on past due accounts
- Proactive in keeping up to date on all products and services as to provide best options for customers
- Document customer feedback to improve customer services experience
- Comfortable with sales processes, able to recommend improvements and upsell opportunities
- Strong Leadership in the community with over 20 years of volunteer experience and raising funds for non-profit organizations
Highlights of Qualifications
- Experience in providing the very best in customer service and sales rep communication
- Utilize effective listening and proactive questioning skills in helping customers and clients determine their needs both stated and unstated
- Patient and understanding in hearing all questions and concerns
- Adopt a can-do attitude to all problem solving
- Reputation for being consistent, time management, reliable, and good organizational skills
- Dead line driven, team oriented, strong communication skills and attention to detail
- Self-starter and efficient working from home with little supervision
Timeline
Accounts Receivable
Corporate Courier
01.2016 - 01.2019
Teller
CIBC
01.2010 - 01.2014
Data Entry Specialist
Vancouver Home Maintenance
01.2008 - 01.2010
Bachelor of Commerce - Entrepreneurship
University of Victoria
High School Diploma -
Windsor Secondary School
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