Owen Green
Calgary,AB
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Landscaper
Yard Attack Landscaping
04.2018 - Current
- Managed and coordinated installation of complex landscaping projects.
- Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Installed stonework according to landscape design plan and client specifications.
Service Technician
Cahill Heating And Air Conditioning
09.2021 - 09.2023
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Create and follow workplace plans for myself and others while working on location
Driver, Warehouse Orders
Intelcom Express
11.2020 - 09.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Sales Associate
Zumiez
11.2018 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Used in-store system to locate inventory and place special orders for customers.
- Work with other team members to reach daily, weekly, and monthly sales goals.
Education
Bachelor of Communication Studies -
Mount Royal University
Calgary, AB04.2027
Skills
- Construction Procedures
- Team Collaboration and Cooperation
- Project Deadlines
- Using Hand Tools
- Project Management
- Documentation
- Mechanical Aptitude
- Maintenance and Repair
- Safe Chemical Handling
- Power Tool Proficiency
- System Layouts
- Residential Construction
- Safety Procedures Adherence
- Ability to Lift 50 Pounds
- Retail Logistics
- Conflict Resolution
- Checking Inventories
- Stockroom Upkeep
- Merchandise Display
Accomplishments
- Collaborated with a team in the development of process and procedures for new equipment.
- Achieve high standings in the Western canada FIS ski cross series.
Certification
- H2S
- Alberta and British Columbia First Aid
- Alpine ski coaching
Timeline
Service Technician
Cahill Heating And Air Conditioning
09.2021 - 09.2023
Driver, Warehouse Orders
Intelcom Express
11.2020 - 09.2021
Sales Associate
Zumiez
11.2018 - 03.2020
Landscaper
Yard Attack Landscaping
04.2018 - Current
Bachelor of Communication Studies -
Mount Royal University
- H2S
- Alberta and British Columbia First Aid
- Alpine ski coaching
Similar Profiles
Christian FischerChristian Fischer
Landscaper at Neat Yard LandscapingLandscaper at Neat Yard Landscaping
Christina AdamsChristina Adams
Office Supervisor at Yard Birds LandscapingOffice Supervisor at Yard Birds Landscaping
Chris YatesChris Yates
Owner/ Operator at Shark Attack PoolsOwner/ Operator at Shark Attack Pools