Owen Drew

• Prepared, cooked, and served complimentary breakfast items to hotel guests.
• Responded to guest inquiries and resolved concerns to ensure a positive dining experience.
• Supported team operations by restocking supplies, and managing inventory.
• Ensured the kitchen and dining area remained clean and well-organized through daily maintenance.

• Produced over 80 webcasts for 6 different Windsor Lancer sports teams.
• Ensured a quality viewing experience for remote fans using the Tricaster and Wirecast broadcast systems.
• Collaborated with a team to configure camera and microphone setups.
• Shot and edited videos for the team social media accounts.

• Fulfilled hundreds of online grocery orders.

• Reviewed orders through telephone communications and assisted with customer inquiries.

• Delivered groceries to customers in a timely, accurate, and friendly manner.

• Acquired competent customer service skills.