Owen Craig
Nepean,ON
Summary
Highly motivated with a background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
5
5
years of professional experience
Work History
Bakery Clerk
Rome's Your Indepenent Grocer
Sault Ste. Marie, Ontario
10.2022 - 08.2024
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
- Maintained a clean and organized bakery area, complying with health and safety regulations.
- Took custom cake and bakery orders, ensuring all details were accurately recorded.
- Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
Cafe Worker
The Queen's Tarts
Sault Ste. Marie, Ontario
07.2019 - 08.2024
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, and washing dishes.
- Greeted customers upon arrival and provided assistance with menu selections.
- Processed cash and credit card payments, promptly returning receipts, coins, bills and payment cards to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
Ontario College Diploma - Police Foundations
Algonquin College
Ottawa, ON05-2026
High School Diploma -
Superior Heights
Sault Ste. Marie, ON06-2023
Skills
- Customer needs assessment
- Work prioritization
- Inventory control
- Cash management
- Cleanliness standards
- Team collaboration
Languages
English
Native/ Bilingual
French
Professional
References
References available upon request.
Timeline
Bakery Clerk
Rome's Your Indepenent Grocer
10.2022 - 08.2024
Cafe Worker
The Queen's Tarts
07.2019 - 08.2024
Ontario College Diploma - Police Foundations
Algonquin College
High School Diploma -
Superior Heights
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