Owen Buchner
Toronto
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Back Shop at Golf Course
Sutton Creek Golf Course
08.2019 - Current
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Washed and parked golf carts.
- Closed down the course at night and opened up in the mornings.
- Very reliable worker and leader for co-workers
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Soccer Referee
Amherstburg Minor Soccer Association
03.2018 - 08.2019
- Managed conflict resolutions to encourage professional and positive relationships.
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
- Enforced discipline to encourage respect, fairness and equality for players.
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
Hockey Timekeeper
Amherstburg Minor Hockey Association
10.2018 - 03.2019
- Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
- Documented game actions to accurately update league, player and team statistics.
- Maintained paper score tabulations for permanent league records.
- Interpreted game and league rules to assist with making correct calls.
Education
High School Diploma -
North Star High School
Amhertsburg, ONBBA - Business Management
Toronto Metropolitan University
Toronto, ON04.2027
Skills
- Project Requirements
- Preparing Carts
- Preparing Arrangements
- Oral Communication
- Monitor Patrons
- Customer Needs Assessments
Languages
English
Native or Bilingual
Sports
-Full G License
-Certified Life Guard
-Played Competitive Sports my whole life (Hockey, Soccer, Baseball, Swimming)
Additional Information
Full G license
Certified Lifeguard
Played Sports my whole life (Hockey, Soccer, Baseball,Swimming)
Timeline
Back Shop at Golf Course
Sutton Creek Golf Course
08.2019 - Current
Hockey Timekeeper
Amherstburg Minor Hockey Association
10.2018 - 03.2019
Soccer Referee
Amherstburg Minor Soccer Association
03.2018 - 08.2019
High School Diploma -
North Star High School
BBA - Business Management
Toronto Metropolitan University
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