OWEN BECENKO
Humboldt,SK
Summary
Thank you for the opportunity to apply to your business. I understand that you are looking for the right fit for the position, and after reviewing the responsibilities associated with the job, I am sure that I can perform them confidently. I would like to work for a company that will enhance the skills and experience I already have; as well as provide me with the opportunity for personal and professional growth. I currently reside in Humboldt but I am very open to relocating if the job requires. With 5 years of management experience as well as 20+ years of customer service and sales. I am a very trustworthy and reliable person who enjoys multitasking and works strongly under pressure. I strive in both an individual and team work environment as I have had experience with both. I have a very strong work ethic and I am always willing to learn as well as open to suggestions on how my work can approve. After reviewing my resume, I am confident you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my skills and abilities will benefit your business. Please contact me at (306 ) 880-5218 or via email at owen_becenko@hotmail.com to arrange a meeting time.
Overview
14
14
years of professional experience
Work History
Sales/Finance/Service Manager
AutoCanada
05.2019 - 08.2023
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
- Troubleshot sales and service operations to increase profitability and bring positive organizational change.
- Researched client requests to create best possible solutions for diverse needs.
- Navigated multiple computer systems expertly to handle customers' sales and service needs.
- Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
- Generated sales leads through outbound calls and emails to build a robust sales funnel.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Responded proactively and positively to rapid change.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Exhibited high energy and professionalism when dealing with clients and staff.
Vehicle Sales/Finance Consultant
Oakwood Nissan
03.2016 - 05.2018
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Completed registration paperwork and sales documentation.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Skilled Laborer
Hamm Construction
06.2013 - 12.2015
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Prepared job sites by removing debris and setting up materials and tools.
- Operated power equipment to move materials and promote job efficiency.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Service Manager
St Pauls SM Engine
03.2012 - 06.2013
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Monitored inventory levels and placed orders to replenish stock.
- Analyzed service reports to identify areas of improvement.
Banquet/Sales Manager
Burntwood Hotel
11.2009 - 03.2012
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Emergency Medical Responder/ -
St John, Ambulance
Saskatoon, SK09.2014
Commerce Industry Sales and Marketing -
Red River College
Winnipeg, MB04.2007
Bio - Chemistry
University of Winnipeg
Winnipeg, MB04.2004
Skills
- Strong work ethic
- Certified in marketing
- Certified in management
- Well versed in business, sales, and management processes
- Ability to build a good team of employees
- Over twenty years of experience providing quality customer service
- Reliable, hardworking and willing to learn; punctual and flexible
- Strong team player with an ability to work independently
- Work well under pressure; efficient and able to multi-task
- Trustworthy, committed and determined; self-starter, motivated, with a positive attitude
- Prospected local communities via phone/email and text to generate leads
- Familiar with a variety of software programs
- MS Word, Excel, PowerPoint, Multimedia programs, e-library programs, Ebsco databases, Squirrel systems, Point of Sales systems, Room Master 2000, and Opera; 68 wpm
- Excellent references from all employers, past and present
Hobbies/Interests
In my spare time I enjoy weight lifting, boxing, reading, writing and singing opera. I have recently developed an interest in photography and art.
References
Available upon request.
Timeline
Sales/Finance/Service Manager
AutoCanada
05.2019 - 08.2023
Vehicle Sales/Finance Consultant
Oakwood Nissan
03.2016 - 05.2018
Skilled Laborer
Hamm Construction
06.2013 - 12.2015
Service Manager
St Pauls SM Engine
03.2012 - 06.2013
Banquet/Sales Manager
Burntwood Hotel
11.2009 - 03.2012
Emergency Medical Responder/ -
St John, Ambulance
Commerce Industry Sales and Marketing -
Red River College
Bio - Chemistry
University of Winnipeg
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