Owen Aitkin
Calgary
Summary
Bachelor of Commerce graduate with a proven track record in fast-paced hospitality environments, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction. Highly adaptable and eager to transition into the professional sector, leveraging strong interpersonal, analytical, and problem-solving abilities. Adpet in Microsoft Office Suite, financial analysis, and data management. Seeking an entry-level role to apply strong organizational and communication skills to financial operations and client engagement.
Overview
7
7
years of professional experience
Work History
Bartender/Host
The Keg Steakhouse & Bar
04.2024 - Current
- Served high customer volumes during lunches, evenings, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Summer Student
3CDSB-Wainwright Environment/Safety, Department of National Defence
05.2022 - 08.2023
- Collected, analyzed, and prepared data and reports through the MS suite.
- Monitored and Surveyed Endangered plant and animal species within the military training area.
- Controlled and maintained noxious and prohibited weed populations using analytical, biological, and chemical methods
- Dispatched invasive species and pests.
- Outlined policy expectations with agricultural, military, industrial and legislative stakeholders
- Facilitated sustainable usage of the environment by military, industrial, and agricultural stakeholders by ensuring proper management of equipment, reclaiming hazmat spills, and reclaiming impacted terrain
Facility Attendant
Personnel Support Programs- Fitness Center- Garrison Wainwright
09.2020 - 08.2023
- Enhanced member experience by providing exceptional customer service and maintaining a clean, welcoming fitness center environment.
- Handled administrative tasks such as membership management, billing inquiries, and scheduling appointments efficiently to optimize workflow within the facility.
- Facilitated smooth transitions between group classes by setting up necessary equipment promptly while maintaining a clean environment.
Concessions Attendant
Scotiabank Saddledome
10.2022 - 04.2023
- Expedited order processing by utilizing point-of-sale systems accurately and efficiently, resulting in shorter wait times for customers.
- Distributed and prepared liquor orders following AGLC requirements.
- Handled food preparation tasks safely and adhering to health department guidelines, ensuring high-quality offerings for customers.
- Participated in routine maintenance tasks such as cleaning equipment, restocking supplies, and updating menu boards to keep the concession area presentable at all times.
- Collaborated with team members to ensure seamless operations during high-traffic events, leading to increased sales performance.
Sales Associate
Mark’s Work Wearhouse
04.2019 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Shop Labourer
Ron’s Vacuum Service Limited
06.2018 - 09.2019
- Maintained a clean and organized shop floor, ensuring safety standards were upheld at all times.
- Performed routine equipment maintenance, prolonging the lifespan of tools and machinery.
- Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
- Detailed Trucks and Equipment to ensure positive brand image.
- Constructed and dismantled components and gathered materials for repairs, maintenance, and new installations.
Education
Bachelor of Commerce - Finance
University of Calgary, Haskayne School of Business
Calgary, AB04-2025
High School Diploma -
Wainwright High School
Wainwright, AB01.2021
Skills
- Strong multitasking
- Team collaboration
- Positive attitude
- Attention to detail
- Goal oriented
- Active learning
- Professionalism and courtesy
- Adaptable to change
Timeline
Bartender/Host
The Keg Steakhouse & Bar
04.2024 - Current
Concessions Attendant
Scotiabank Saddledome
10.2022 - 04.2023
Summer Student
3CDSB-Wainwright Environment/Safety, Department of National Defence
05.2022 - 08.2023
Facility Attendant
Personnel Support Programs- Fitness Center- Garrison Wainwright
09.2020 - 08.2023
Sales Associate
Mark’s Work Wearhouse
04.2019 - 01.2021
Shop Labourer
Ron’s Vacuum Service Limited
06.2018 - 09.2019
Bachelor of Commerce - Finance
University of Calgary, Haskayne School of Business
High School Diploma -
Wainwright High School
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