Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
Operations Team Manager
Dependable Home Tech
05.2010 - Current
Established performance metrics to track progress, identify trends, and inform data-driven decision-making processes.
Oversaw daily operations, ensuring timely completion of tasks while maintaining exceptional quality standards.
Controlled daily business operations by devising and deploying short and long-range strategies to help the technicians and accomplish objectives.
Worked closely with senior leadership to define long-term operational strategies designed for scalable growth and good performance.
Led a high-performing operations team, focusing on continuous improvement and employee development.