Violet Horvath
London,ON
Summary
Dedicated customer service professional offering excellent organizational, communication and problem-solving abilities developed over 30 years of working experience. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Retired
Nestle
09.2022 - Current
Crew Trainer
Nestle
10.2018 - 08.2022
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Complied with safety, health and environmental regulations as prescribed by law.
- Monitored outgoing packages for proper labels and accurate address information.
Project Manager: Real Estate
Self-employed
01.1985 - Current
- Successfully purchased, renovated and sold 13 homes
- Maintain and manage 2 personal income properties
- Utilized Gant Chart model of organization and prioritization to ensure services needed were scheduled appropriately.
- Procurement of products needed for renovations and day to day upkeep
Machine Operator
LABATT
03.2015 - 07.2018
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Machine Operator
McCORMICK
09.2013 - 03.2014
- Familiar with automatic and semi-automatic filling machinery
- Operated machining equipment safely with team of operators.
Dining Room Server
Longworth Retirement Home
09.2012 - 03.2013
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to help customers make food choices.
- Greeted new customers, discussed specials and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
Robotic Behr Operator/Maintenance Paint Shop
Ford Motor Company
01.1984 - 01.2011
- Maintained and operated Fanuc Robots within various paint booths
- Worked with different teams e.g Engineers, skill trade workers to ensure efficiencies.
- Consistently met production deadlines effectively and efficiently while maintaining quality
- Leadership responsibilities, trainer for Robotic Behr operators
- Ability to analyze and prioritize repairs required to meet production schedules, root cause analyses
- Committed to high level of work standards including daily inspections, weekly PM's, preventative maintenance
- Cross functional team negotiating, developed excellent relationship with skilled trades, engineers, supervisors and other plant staff in automotive industry
- Proficient in Microsoft Office Applications
Ford Production System Assistant
FPS
01.2006 - 01.2007
- Ability to analyze production problems and Implement innovative solutions to streamline operations
- Focused on continuous improvements while always maintaining quality
- Ability to successfully liaison with management and co-workers, to maximize assured results
- Focused on improving production processes and reducing waste
- Examples; modifying work stations for efficiency and recycling, quality control, time management of worker and line speed for maximum production
- Daily quality improvement meetings
- Inspections for body shop quality issues - deburring / off welds/ various welding abnormalities
- Trained on 15 different jobs within production systems to ensure that no production down time occurred
- Ability to quickly learn and put into practice knowledge or skills related to new responsibilities
Education
CIFFA Certification - Supply Chain And Logistics
TriOS College
Toronto, ON08.2013
Diploma -
Catholic Central High School
London, ON06.1983
Skills
- Customer Relations
- Project implementation
- Strong telephone etiquette
- Professional communication
Accomplishments
- CIFFA - Canadian International Freight Forwarding Association Certified
- Lock Out/ Tag Out - pneumatic, electric, & hydraulics
- WHMIS
- Confined Spaces
Certification
Professional Purchasing & Operations Management -Customs Issues & Procedures
-Contract Laws & Administration -Internal Negotiations
-Inventory Control & Materials Management -International Freight Forwarding
Timeline
Retired
Nestle
09.2022 - Current
Crew Trainer
Nestle
10.2018 - 08.2022
Machine Operator
LABATT
03.2015 - 07.2018
Machine Operator
McCORMICK
09.2013 - 03.2014
Dining Room Server
Longworth Retirement Home
09.2012 - 03.2013
Ford Production System Assistant
FPS
01.2006 - 01.2007
Project Manager: Real Estate
Self-employed
01.1985 - Current
Robotic Behr Operator/Maintenance Paint Shop
Ford Motor Company
01.1984 - 01.2011
CIFFA Certification - Supply Chain And Logistics
TriOS College
Diploma -
Catholic Central High School
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