Oussama Ghazzaoui
Saskatoon,Canada
Summary
Experienced Kitchen Manager with over 8 years of culinary and leadership expertise, complemented by 2 years of formal culinary education. Skilled in managing kitchen operations, fostering teamwork, and maintaining high-quality food and service standards. Dedicated to creating an efficient, organized, and collaborative kitchen environment.
Overview
13
13
years of professional experience
Work History
Kitchen Manager
The Old Spaghetti Factory
Saskatoon, SK
08.2020 - Current
- Lead and supervise kitchen staff to ensure smooth daily operations
- Prepare and cook ethnic cuisine and specialty dishes while maintaining consistency and quality
- Ensure compliance with food safety standards and proper temperature control
- Manage kitchen cleanliness and adhere to hygiene protocols
- Train and mentor staff, focusing on skill development and operational efficiency
- Monitor and control inventory to minimize waste and reduce costs
- Resolve operational challenges promptly to maintain workflow and service quality
- Develop and enforce standard operating procedures (SOPs) to streamline kitchen processes
- Collaborate with front-of-house staff to ensure seamless service and customer satisfaction
- Monitor and control food and labor costs to achieve financial targets
- Ensure compliance with health and safety regulations, conducting regular inspections
- - Implement staff training programs to enhance skills and ensure professional development
- - Handle customer feedback related to food quality and implement improvements as needed
- - Analyze kitchen performance metrics and prepare reports for senior management
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Line Cook
Garibaldi Lift Co. (GLC)
Whistler Blackcomb, BC
07.2019 - 03.2020
- Prepped and managed daily ingredient needs to ensure uninterrupted operations
- Cooked during peak service times, maintaining quality and efficiency
- Ensured compliance with food safety standards and best practices
- Collaborated with team members to ensure a smooth and organized kitchen environment
- Recognition: Nominated for the Epic Service Award for upholding Vail Resorts' Core Values
Kitchen Manager
Hotel Riad Jaune Safran
Marrakech
01.2015 - 12.2019
- Directed daily kitchen operations, including scheduling, inventory control, and workflow management
- Maintained high standards for food quality, presentation, and safety
- Implemented and enforced HACCP (Hazard Analysis and Critical Control Points) standards
- Designed and executed menus featuring diverse international cuisine
- Trained and mentored staff, fostering a professional and efficient kitchen environment
Commis Chef One
Eatopia
Doha
07.2013 - 01.2014
- Monitored food storage and ensured compliance with food safety regulations
- Assisted in menu development and preparation of high-quality dishes
- Conducted pre-shift meetings and aligned team efforts with operational goals
- Supported senior chefs in creating innovative menu items and improving workflow
Cook
El Mazarr Carrefour
Beirut
12.2011 - 12.2012
- Prepared and cooked dishes according to restaurant standards
- Ensured quality control in food preparation and presentation
- Maintained cleanliness and hygiene in the kitchen
- Collaborated with the team to enhance workflow and customer satisfaction
Education
Food Safety Certification (FS1) -
Saskatoon, Canada01.2021
Vocational Diploma - Culinary Arts
VISA School
Marrakech, Morocco01.2018
Diploma - Professional Culinary Arts (CQPHT)
Morocco01.2013
Diploma - Professional Restaurant Service
Morocco01.2011
Undergraduate Class - Science
Morocco01.2010
Skills
- Leadership and team management
- Expertise in kitchen operations and workflow optimization
- Strong inventory management and cost control
- Exceptional problem-solving and organizational abilities
- Skilled in creating and executing innovative menus
- Scheduling
- Menu development
- Kitchen equipment operation and maintenance
- Problem-solving
- Productivity improvement
- Cost control
Languages
Arabic: Native, French: Proficient, English: Proficient
References
Available upon request.
Awards
Epic Service Award Nomination: Recognized for upholding Vail Resorts' Core Values at Whistler Blackcomb.
Timeline
Kitchen Manager
The Old Spaghetti Factory
08.2020 - Current
Line Cook
Garibaldi Lift Co. (GLC)
07.2019 - 03.2020
Kitchen Manager
Hotel Riad Jaune Safran
01.2015 - 12.2019
Commis Chef One
Eatopia
07.2013 - 01.2014
Cook
El Mazarr Carrefour
12.2011 - 12.2012
Food Safety Certification (FS1) -
Vocational Diploma - Culinary Arts
VISA School